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Upgrade to OS X 10.8.4 made system slow

Hi,


Recently i have upgraded my MacBookPro to 10.8.4 and see a significant performance degradation post upgrade. I can see that starting from booting to multiple active application. Mac is becoming unresponsive frequently. Please assist.



Hardware Overview:


Model Name: MacBook Pro

Model Identifier: MacBookPro9,1

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 8 GB

Boot ROM Version: MBP91.00D3.B08

SMC Version (system): 2.1f170

Serial Number (system): C02J205RF761

Hardware UUID: 2551F17F-5E1B-5383-AACC-3C2604B141B6

Sudden Motion Sensor:

State: Enabled


Thanks,

Sriram

MacBook Pro, Mac OS X (10.7.5)

Posted on Jul 10, 2013 11:50 AM

Reply
20 replies

Jul 10, 2013 7:31 PM in response to sriram81

First, back up all data immediately, as your boot drive might be failing.


There are a few other possible causes of generalized slow performance that you can rule out easily.


  • Reset the System Management Controller.
  • If you have many image or video files on the Desktop with preview icons, move them to another folder.
  • If applicable, uncheck all boxes in the iCloud preference pane.
  • Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
  • Check your keychains in Keychain Access for excessively duplicated items.
  • Boot into Recovery mode, launch Disk Utility, and run Repair Disk.


Otherwise, take the steps below when you notice the problem.


Step 1


Launch the Activity Monitor application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


Select the CPU tab of the Activity Monitor window.


Select All Processes from the menu in the toolbar, if not already selected.


Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.


Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?


Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)


Step 2


If you have more than one user account, you must be logged in as an administrator to carry out this step.


Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.


Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.


When posting a log extract, be selective. Don't post more than is requested.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Jul 12, 2013 9:59 AM in response to Linc Davis

Hi,


Please find the results in same order.


I have time machine On and backing up my data regulaerly to Time capsule.

Mac is for my office use, i don't have many Vidoe/Audio files store in Mac currently.

I don't have iCloud.

No external peripherals except that when at home, i have my time capsule shared data drive.

Keychain stuff, i couldn't do this. i couldn't figure out how to identify duplicates.

Did verify permissions & repair disk utilities.


Here is the Activity Monitor's Disk Activity data:

Reads In: 313094

Writes out: 116604

Reads In/Sec : 99

Writes out/Sec: 85


System Memory:

Swap used: 37.0 MB

Pages ins: 2.87 GB (4.00 KB/Sec)

Pages outs: 5.7 MB (0 bytes/sec)


on the Top process wise, i see kernel_task (root user) consumes %CPU - 37.6, Threads 104, real mem - 1.07 GB.


Thanks,

Sriram

Jul 12, 2013 4:57 PM in response to sriram81

The kernel is using excessive processor cycles. Below are some possible causes for this condition.

Throttling

When it gets high temperature readings from the hardware, or a low-voltage reading from the battery, the kernel may try to compensate by interrupting the processor(s) to slow them down and reduce power consumption. This condition can be due to


  • a buildup of dust on the logic board
  • high ambient temperature
  • a worn-out or faulty battery in a portable
  • the malfunction of a cooling fan or sensor


Note that if the problem is caused by a sensor, there may be no actual overheating or undervoltage.

If the computer is portable, test with and without the AC adapter connected. If kernel_task hogs the processor only on battery power, the fault is in the battery or the logic board.

The Apple Hardware Test or Apple Diagnostics, though not very reliable, is sometimes able to detect a bad fan or sensor.

Installed software

User-installed software that includes a device driver or other kernel code may thrash the kernel. That category includes virtualization software, such as Parallels and VMware, as well as most commercial "anti-virus" products. Some system-monitoring applications, such as "iStat," can also contribute to the problem. You can test for this possibility by completely disabling or removing the software according to the developer's instructions, or booting in safe mode. Note, however, that disabling a system modification without removing it or booting in safe mode may not be as easy as you think it is.

Corrupt NVRAM or SMC data

Sometimes the problem is cleared up by resetting the NVRAM or the SMC.

Peripherals

Connecting an external display to some MacBook Pro models via Thunderbolt may cause this issue. I don't know of a fix, other than to disconnect the display.

Encryption

Transferring large amounts of data to or from an encrypted disk image or FileVault volume may put an extra load on the kernel. If both the source and the destination are encrypted, the load may be doubled. If you transfer data from an encrypted disk image on an encrypted partition to another such image on another encrypted partition, the load may be quadrupled.

This issue probably doesn't affect late-model Macs with an Intel i-series, recent Xeon, or later processor. Those processors support hardware-accelerated encryption. You can determine what kind of processor you have by selecting About This Mac from the Apple menu in the menu bar.

Jul 12, 2013 5:53 PM in response to Linc Davis

I've been watching this thread since I have same problem, same computer and happened on same day. My system still lags off of boot startup and safe mode. Wouldn't that mean that it's not hard drive or third party software related? I was wondering if something in the last update could have changed something at the kernel level? Is there a way to revert the whole system to factory (not just wiping and clean installing)?

Jul 16, 2013 9:11 AM in response to Linc Davis

Throttling, sometimes i could sense the Mac is really hot especially when i am doing multi tasking between Mac applications and VMWare for office work.


Installed software is what i am suspecting now with new OS X 10.8.4. My company mandated installing McAfee (with write only option) with this upgrade and i have VMWare 5.0.1 which is very lite on OS resources (per VMWare). With VMWare I never had this slowdown in perf with OS X 10.7 (Atleast this much).


Is there a way to identify between these 2 softwares which is causing the problem? please let me know.

Upgrade to OS X 10.8.4 made system slow

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