11 Replies Latest reply: Jul 10, 2013 2:02 PM by iwishitjustworked
iwishitjustworked Level 1 (0 points)

I called Apple (no store near me) and the tech said because it does click, it can't be a harware issue.  Thus, if I wanted him to tell me how to fix it I would have to pay up for tech support.  Thought I'd try on the forums first.


I have updated to latest ios, restored, etc.  Obviously I can work around with assistive touch, but would really like a six month old device to actually just work.  (my common wish with apple products, as you can see from my screen name!) 


Has anyone had this issue turn out to be a fixable software issue?  Thanks!

iPhone 5, iOS 6.1.4, new Jan 2013