5 Replies Latest reply: Feb 17, 2014 10:56 PM by Chiragrma
Guchman Level 1 (0 points)

I have a 30 GB iPod.  I think it's a 5th Generation.  I haven't had any issues with this in the past but with this movie I haven't been able to get it onto my iPod from iTunes.  I bought a DVD that came with a digital version so I went through the process to download it with iTunes.  That all went okay.  I currently have 5 movies on iTunes totalling about 10 GB.  I checked in the iTunes Store to see how large the file was and it's just over 4 GB.  My iPod has 9 GB of free space so I don't think that should be an issue.  I usually automatically sync my iPod so I tried that and the songs I purchased got copied but the movie didn't.  When that didn't seem to work, I tried to do it manually.  I also thought maybe I hadn't allowed enough time the first time around so I left my computer on all night just to make sure it had enough time.  There's no file I know of on iTunes that takes anywhere near that long to copy.  That didn't work either.  What should I do?  Should I restore my iPod to the factory settings?

iPod classic, Windows 7, iTunes version