A movie I purchased on iTunes won't copy to my iPod. What should I do?
I have a 30 GB iPod. I think it's a 5th Generation. I haven't had any issues with this in the past but with this movie I haven't been able to get it onto my iPod from iTunes. I bought a DVD that came with a digital version so I went through the process to download it with iTunes. That all went okay. I currently have 5 movies on iTunes totalling about 10 GB. I checked in the iTunes Store to see how large the file was and it's just over 4 GB. My iPod has 9 GB of free space so I don't think that should be an issue. I usually automatically sync my iPod so I tried that and the songs I purchased got copied but the movie didn't. When that didn't seem to work, I tried to do it manually. I also thought maybe I hadn't allowed enough time the first time around so I left my computer on all night just to make sure it had enough time. There's no file I know of on iTunes that takes anywhere near that long to copy. That didn't work either. What should I do? Should I restore my iPod to the factory settings?
iPod classic, Windows 7, iTunes version 11.0.4.4