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safari freezes

My machine is a late 2011 17" MacBook Pro. I have 8GB of ram and am running 10.8.4. I ( and other logged in users) keep gettting the spinnging rainbow wheel. From what I've bee able to identify it is Safari that is causing my laptop to freeze. When I watch the console screen when it happens I get "kernel[0]: disk0s2: I/O error". We have all switched to using other browsers and no longer get the freezing or errors. Any suggestions?

Thanks,

Devin

MacBook Pro (17-inch Late 2011), OS X Mountain Lion (10.8.1)

Posted on Jul 10, 2013 10:19 PM

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4 replies

Jul 11, 2013 12:20 AM in response to devinclarke

( and other logged in users) keep gettting the spinnging rainbow wheel.


When you have problems with Safari in multiple user accounts, that's an indication that the startup disk needs repairing.


Launch Disk Utility located in HD > Applications > Utilities


Select the startup disk on the left then select the First Aid tab.


Click Verify Disk (not Verify Disk Permissions)


If Disk Utility reports errors, with v10.8 Mountain Lion installed, the only way to repair the startup disk is to use OS X Recovery.

Jul 11, 2013 9:15 AM in response to devinclarke

The boot drive is failing, or you have some other hardware fault.

Make a "Genius" appointment at an Apple Store.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

*An SSD doesn't need to be zeroed.

safari freezes

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