3 Replies Latest reply: Jul 11, 2013 12:25 PM by Eric Root
MorphZan Level 1 (0 points)

Normally on first log for a user the following message comes up:


"The system was unable to unlock your login keychain"


Our users then click create keychain and go from there


Now however I am having the issue where this message comes up EVERY time they login and I cant work out how to stop this from happening.This happens from a clean install


If anyone has any suggestions/clues on how to solve this issue I would be much Obliged...


Hardware: MacBook Pro 8,2

OS X 10.8.4




MacPro 5,1
OS X 10.8.4

MacBook, Mac OS X (10.7.4)
  • Topher Kessler Level 6 (9,865 points)

    Open the Keychain Access utility (in the Applications > Utilities folder) and right-click the "login" keychain and choose the option to change the password for the keychain. Set this to be your login password, and see if that results in the system automatically logging in and unlocking the keychain. Additionally choose the option to set the keychain as default, if it is not already listed in bold text.

  • MorphZan Level 1 (0 points)

    Hi Topher


    Thanks for that


    I must apologise I was in such a rush I left out a vital piece of info

    We setup a default user then copy that users profile into the English.proj so that all our users have a default profile


    We have done it the same for years now and it always works fine but on this install when a new user logs in and pulls that default profile then this is where the issue kicks in. Im not sure where I can change anything in that default profile to remove the existing keychain so that when a new user logs in for the first time they pull the default profile. They create a new keychain and from there smooth sailing


    Again apologies for the omission

  • Eric Root Level 8 (44,940 points)

    Maybe a Keychain Reset might work.


    Keychain Reset