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My ipad fell on the ground and the screen is blue. How can I fix it without losing data or do I have to bring it in?

Please help me my ipad fell on the ground and the screen is blue, it won't turn off. How do I fix it without losing data or do I bring it in to get it fixed?

iPad 2, iOS 6.1.3

Posted on Jul 11, 2013 4:13 AM

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4 replies

Jul 11, 2013 4:29 AM in response to Looby2000

The only way you can save any data is to plug it into your syncing computer and see if iTunes will pull anything off it. If not, then there's no way. Just make an appointment at your local apple store and have them look at it.


since it was accidental damage, if they do replace it, there will be a fee involved. With the iPad 2 I believe it starts at 249 and goes up depending on the model.

Jul 11, 2013 5:52 AM in response to Looby2000

A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.


Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.


Out-of-Warranty Service

If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)




iPad model Out-of-Warranty Service Fee
iPad mini $219
iPad 3rd, 4th generation $299
iPad 2, iPad $249




A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad



Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/


You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.


iCracked - Broken iPhone, iPod or iPad

http://www.icracked.com/


iReVamp Electronics Screen Repair ($99)

http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html


iPad Repair & Screen Replacement Services

http://www.ifixyouri.com/16-ipad-repairs


RepairZoom iPad Repair

http://www.repairzoom.com/ipad-repair.html


Mission Repair

http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm


iGadgetResQ

http://www.igadgetresq.com/ipad-repair/


 Cheers, Tom 😉

My ipad fell on the ground and the screen is blue. How can I fix it without losing data or do I have to bring it in?

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