-
All replies
-
Helpful answers
-
Jul 11, 2013 3:36 PM in response to landryjcby whatheck,Have you tried testing with another set of headphones?
There's some good tips in this Apple doc -> iPhone: Hardware troubleshooting
The stereo headset buttons are not functioning properly
- Verify the headset being used is compatible with the iPhone.
- Verify there is no debris in the headset jack.
- Insert the stereo headset and play audio using the iPod app. Verify both left and right channels are functioning.
- Press the center button to see if it can pause and resume audio.
- Make a phone call and see if the microphone is working.
- If the issue persists, try another headset.
- If the issue persists with another headset, have the iPhone serviced.