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The volume control doesn't work on my headphones?

My headphones are only a few months old and the volume control has stopped working. Is there a way to reset the controls?

Posted on Jul 11, 2013 7:48 AM

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1 reply

Jul 11, 2013 3:36 PM in response to landryjc

Have you tried testing with another set of headphones?


There's some good tips in this Apple doc -> iPhone: Hardware troubleshooting

The stereo headset buttons are not functioning properly

  1. Verify the headset being used is compatible with the iPhone.
  2. Verify there is no debris in the headset jack.
  3. Insert the stereo headset and play audio using the iPod app. Verify both left and right channels are functioning.
  4. Press the center button to see if it can pause and resume audio.
  5. Make a phone call and see if the microphone is working.
  6. If the issue persists, try another headset.
  7. If the issue persists with another headset, have the iPhone serviced.

The volume control doesn't work on my headphones?

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