imap/smpt show red?whats wrong?

cant connect mail smpt and imap show redam using smpt.mail.gmail.com .where can I get gmail setting. lots of info on set up but no server info?

iMac, OS X Mountain Lion (10.8.4), asking for support they want serial

Posted on Jul 11, 2013 7:38 AM

Reply
15 replies

Jul 11, 2013 8:29 AM in response to Csound1

csounds responses 1unless you tell us...iinstead of simply asking: what did connection....2(screen shot)if you dont want to provide..I acknowledge my low cmpute I.Q. perhaps csound doesn't enjoy working with lower functioning users and so he accusses instead of taking time to help lesser informed,he projects his frustration and tosses it to me.

Jul 12, 2013 7:56 AM in response to JoeT.B.

smpt.mail.gmail.com is wrong. From the gmail help pages:


  • Incoming Mail (IMAP) Server - Requires SSL
    • imap.gmail.com
    • Port: 993
    • Requires SSL:Yes
  • Outgoing Mail (SMTP) Server - Requires TLS
    • smtp.gmail.com
    • Port: 465 or 587
    • Requires SSL: Yes
    • Requires authentication: Yes
    • Use same settings as incoming mail server
  • Full Name or Display Name: [your name]
  • Account Name or User Name: your full Gmail address (username@gmail.com). Google Apps users, please enter username@your_domain.com
  • Email address: your full Gmail address (username@gmail.com) Google Apps users, please enter username@your_domain.com
  • Password: your Gmail password

Jul 12, 2013 12:51 PM in response to JoeT.B.

Joe


Ive had similar problems but my eventual solution (5 mins ago) was to change the DNS server settings. Basically what I found was that the mac doesn't necessarily work with the default DNS setting. I had seen a thread a couple of month ago with some new settings which I tried and it eventually worked.


For future ref:


Go to system preferences

Network

Advanced

DNS

+ under the DNS server and the settings that worked for me and I'm using a BT hub, were:

62.6.40.162

194.72.9.34



Then in my mail preferences I left use only this server unchecked in the smtp section.

The other bit of advice, is to go into your router and name the device rather than have a numerical code. Again it helps with the communication between the router and the device.


Im not an expert, and these steps worked for me and I know how frustrating it is with this problem.


Good luck to all future desperados

Jul 12, 2013 12:56 PM in response to JoeT.B.

Ive just found the original thread:

Hi


There's three ways to fix this:


1) Specify dns on the mac: Click the finder icon - apple - system preferences - network - (select either wireless or ethernet) - click advanced - click dns - click the plus - enter two dns servers, i.e. 62.6.40.162 and 194.72.9.34


2) Change the hostname on the router: Open safari - type in the address bar 192.168.1.254 - click settings - enter your password, click advanced settings - continue to advanced settings - business network and rename your mac in the network to something with one word and no puntuation, i.e rename unknown45:ae:01:ee to "Mac" or "laptop".


3) Change the name of the mac:


Open a Terminal window and enter the following command "scutil --set HostName newhostname" replace newhostname with whatever you wish to call the Mac. Use the following requirements, it must begin with a letter and can contain letters and numbers. Try to keep it under 64 characters as well.
• Click on the Apple icon, then System Preferences. In there, should be an option called Sharing. If not there will be a show all button at the top, click this, then click Sharing.
• In the window this brings up click Edit
• In the window this brings set the Local Hostname field to contain the exact same thing you set the hostname to in the terminal
• Back into the System Preferences page and click on Network
• Select the Location option at the top and in the menu that pops up click Edit Locations
• Click the plus button and give the new location any name.
• Once this is done the computer may loose all connectivity. If using Wi-Fi click on the Wifi option on the left of the network pane and it should reconnect to the network without having to re-enter security keys or anything.
• If using Ethernet, it might just work, make sure Ethernets selected on the left and check through the advanced options, try doing DHCP release and renew etc.




Option 1 should work fine as long as the settings are not changed in future and BT do not retire the particular dns server you use.


Option 2 will work for the hostname you change (although may require a reboot) on the router it is connected too (if you connect to another hub 3 the hostname would need to be updated again).


Option 3 - (apple support should be able to help set this up if you are uncomfortablemaking the changes) should work for any connection as the issue primarily lies with the hostname on the machine. Ensure there is no punctuation or spaces in the hostname.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

imap/smpt show red?whats wrong?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.