How to fix a phone when we are in a country that does not support the international warranty?

Question

Level 1

5 points

How to fix a phone when we are in a country that does not support the international warranty?

In recent days I have a problem with 3G which appears only after several minutes it is enabled, I still did a test with another iphone 5 same career and 3G is then displayed directly but on my iphone I had to wait at least 5 to 10 minutes. The problem now is that this iphone is a gift that I received from the USA and I'm in a country with apple premium resellers but that does not have to take international warranty.

What should I do in this case.

thank you

Appstore

Posted on Jul 11, 2013 11:11 AM

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Answer 1

Jul 11, 2013 11:17 AM in response to amineben

There is no international warranty on the iPhone with the exception of iPhones purchased in the EU which can be serviced under the warranty in any EU country.

If the phone was purchased in the U.S., you will need to take the phone back to the U.S. or send it to a friend or family member in the U.S. and take it to an Apple Store. Apple will not accept shipments from outside of the country.

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Answer 2

Jul 11, 2013 11:16 AM in response to amineben

you'll likely have to have a replacement shipped to you.

Have you tried Setting > General > Reset > Reset Network Settings?

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Answer 3

gdgmacguy

Level 7

21,885 points

Jul 11, 2013 11:27 AM in response to BobbyDigital00

Replacements will not be shipped from one country to another. For example, a replacement phone covered by a US warranty will NOT be sent to another country.

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