Xbox LIVE NAT Problems with AirPort Extreme

I've read around quite a bunch and have seen many people having problems with their NAT and their AirPort Extreme router. However, after several hours of looking around and experimenting with AirPort Utilities, I've finally found a solution:


Step 1. Go onto your network settings on your Xbox and select "Configure Network." Record your I.P. Address and your MAC Address. (To find your MAC Address, scroll over to "Additional Settings" and select MAC Address. Take note of your MAC Address.


Step 2. Open AirPort Utilities.


Step 3. Select "AirPort Extreme" and click edit.


Step 4. Go into the Network tab, and click the + under DHCP Reservations.


Step 5. Enter the following:

-Description, something like ______'s Xbox LIVE Connection, etc.

-Reserve Address By: MAC Address

-MAC Address: (Enter your MAC Address)

-IPv4 Address: (Enter your I.P. Address)


Step 6: Click "Network Options..." under the Network tab. Do the following:

-Select "Enable NAT Port Mapping Protocol"

-Select "Enable default host at: (I.P. Address)"


Step 7. Test your Xbox LIVE Connection.


*IF YOUR NAT REMAINS MODERATE OR STRICT, FOLLOW MORE INSTRUCTIONS BELOW*


Step 8. Under the Network tab, click the + under Port Settings.


Step 9. You will need to open ports 53, 80, 88, 1863, and 3074 and forward them to your Xbox. This is how:


-Description, something like Xbox LIVE, etc.

-Public UDP Ports: 53

-Public TCP Ports: 53

-Private IP Address: (Enter your I.P Address)

-Private UDP Ports: 53

-Private TCP Ports: 53


Click save, and click the + again.


-Description, something like Xbox LIVE, etc.

-Public UDP Ports: 80

-Public TCP Ports: 80

-Private IP Address: (Enter your I.P Address)

-Private UDP Ports: 80

-Private TCP Ports: 80


Click save, and click the + again.


-Description, something like Xbox LIVE, etc.

-Public UDP Ports: 88

-Public TCP Ports: 88

-Private IP Address: (Enter your I.P Address)

-Private UDP Ports: 88

-Private TCP Ports: 88


Click save, and click the + again.


-Description, something like Xbox LIVE, etc.

-Public UDP Ports: 1863

-Public TCP Ports: 1863

-Private IP Address: (Enter your I.P Address)

-Private UDP Ports: 1863

-Private TCP Ports: 1863


Click save, and click the + again.


-Description, something like Xbox LIVE, etc.

-Public UDP Ports: 3074

-Public TCP Ports: 3074

-Private IP Address: (Enter your I.P Address)

-Private UDP Ports: 3074

-Private TCP Ports: 3074


Click save. Update all AirPort Extreme changes.


Step 10. Turn your console off and on. Test Xbox LIVE Connection. Your NAT should be open. If not, contact Microsoft / Apple.


I hope this helps!

AirPort Extreme-OTHER

Posted on Jul 11, 2013 12:28 PM

Reply
13 replies

Jul 13, 2013 6:25 PM in response to Cole2020

UPDATE:


Okay, so after some more research and some more actual experience with the problem, I think I've got it all figured out. In this post, I'm trying to just pour out some thoughts so help me here.


Basically, the people experiencing this problem are people who have multiple gaming systems in their home. This makes the internet connection to each system "laggier" and will 99.9% of the time lead to a moderate or strict NAT to each system.


Now, there's a couple different methods that can be used to help fix this problem.


1. DHCP Reservation + Default Hosting

2. Port Mapping


Those are the only 2 different methods I could think of. If you think of more, help me out.


Okay, now we know those two methods, let's take a look at them:


DHCP Reservation + Default Hosting: This method works by locking down a certain IP address to a specific MAC address. This reservation pairs the two together. This reservation is very helpful for the next step, because we assign the default host to a certain IP address. After we make the reservation, we can place that IP address into basically a "no man's land." We place that IP out of the network firewall and allow all incoming traffic directly to that IP address. Normally, that IP address would have the firewall protecting it. In this case, we don't. We need to place that IP address into that "no man's land" because it opens up all the ports to that IP address, which doesn't require any further port mapping. We need to make that reservation at the beginning because if we don't, that IP could switch around to, let's just say your computer. Should that happen, your computer will be vulnerable to an unprotected "no man's land." I would recommend this method for an Xbox 360 / Xbox ONE or PS3 / PS4.


Port Mapping: This method is a safer version of Default Hosting. This method will keep an IP address under the protection of the firewall, but it will open up only certain ports you may need. Due to this, I would recommend this for a Mac / PC. When you Port Map, you basically forward certain ports to that IP address. For example, like port 3074.


Will all this in mind, would you just use one method to open up your whole system? Or would you use one method for one system and another method for another? Post some replies below!

Jul 13, 2013 9:01 PM in response to Cole2020

Thanks for your clear post..


You cannot port forward or use Default host to more than one IP.. that is the limitation of NAT.


The only way around it is using upnp. The game console can open alternative ports automatically if the router is compliant with vista level upnp. That is the only way to use multiple xboxes online at the same time.. or any other game console that is trying to open the same port.


Apple of course does NOT support UPNP for tribal reasons..


I would strongly recommending buying a router that is fully game console compliant for upnp.. and use the AE or TC etc as bridged device.

Jan 18, 2014 5:03 AM in response to LaPastenague

Hello LaPastenague,


Before I go out and spend more $, has anything changed regarding 2 Xboxes and Apple'e latest Airport Extreme?

Got the boys a second Xbox for Christmas, and the NAT is moderate on at least one of them...


Arris Docsis 3.0 cable modem - New Airport-netgear switch-old airport in bridge and roaming wireless set up.


If I need to get a router....which one do I want?


thanks in advance


tc

Jan 19, 2014 1:14 PM in response to Timothy Conway

Ok...both Xboxes had open NAT at the same time last night....I am so confused...they started with one open the other moderate, went into the moderate xbox settings to test the connection, and they back out to COD and the NAT was now open, the box downstairs, also playing COD stayed as NAT Open....


The only difference was I talked to an Apple Tech Support, who told me to check the "Enable NAT Port Mapping Protocol", which of course did....


tc

Jan 19, 2014 3:10 PM in response to Timothy Conway

I do not blame you for being confused.. this is extremely difficult because the NAT system of the router and our current internet is not designed for it.


You either need to be very rich and buy a block of public IP addresses and allocate one to each xbox..


Or we need to move to fully ipv6 internet. Again so each device has its own ipv6 address. I simply do not know how far along xbox or your isp is with ipv6 connections.


In the meantime we are stuck with using automatic port opening.. and the only ones that you can be sure of are ones on MS list of compatible routers.


http://forums.xbox.com/xbox_forums/xbox_support/networking-hardware/default.aspx

Feb 6, 2014 11:08 AM in response to LaPastenague

I am beyond frusrated with this. We have 2 xbox 360s' (and 2 xbox ones) that we typically play at same time (either the 360s or the ones, not all 4). I have been through MULTIPLE routers trying to get things to work correctly. I bought a netgear r7000 which had issues with frequent dropping the internet alltogether so then I just returned it and bought a (tower) airport extreme.


With it we are getting moderate nat on one and open nat on the other xbox, but frequently one will have significant lag issues. it's a gaming horrow show you go from a 2.0KD to a 0.5KD depending on what kind of connection the router wants to throw your way.


I have time warner, and AFAIK can't get more than one IP coming into the house. Is there ANY router that I can buy today that will give me STABLE and FAST connection on BOTH xboxes? I don't care if it's $1000, I just want something that WORKS.

Feb 6, 2014 2:50 PM in response to pprioroh

pprioroh,


I have a docsis cable modem connected to the new Apple extreme, ethernet to one xbox, ethernet to my old extreme ( in roaming wireless mode to extend wireless coverate in the house) that then ethernets to the other xbox. Both boxes routinely get NAT open at the same time. ocassionally one is moderate...which can be corrected by using the check internet connection option in the xbox. The apple tech told me it is less a router issue than a network issue....see above...the enable NAT port mapping protocol fixed the NAT moderate issue for me.

tc

Feb 6, 2014 6:18 PM in response to Timothy Conway

Was in a hurry with the first response...but upon rereading....What is your modem/ISP bit rate? I upgraded ours to 75 mbps...and that is what we get when I do speed test....We only lag when our xbox "connection" bars goes low...which again, isnt' the router, or the cable modem but its the internet and our connection to the xbox server...We typical have 2 playing (split screen) on one Xbox and 2 on the other....so 4 total users at one time...and we rarely lag.

Feb 7, 2014 11:48 AM in response to Timothy Conway

We have 50/5 so plenty of speed. With my old router I could see in real time bandwidth used and it was very small with xbox gaming. it's latency, not bandwidth.

I really think the fact that two different boxes are using the same ports is confusing these routers and it leads to lots of latency and then dropped connections.


I don't understand why it's so hard to fix, it's not a rare situation having more than one xbox in a house, but apparently most of these companies don't test or develop for it.

Feb 8, 2014 7:49 AM in response to pprioroh

Yes, I came to that conclusion too...for everyone who "fixed" their problem by using a recommended router there was someone who did the same and it didn't work...same with the complicated port mapping fixes....As I understand it, Ipv6 will enable each xbox to have its own address? I am a ChE not an NetworkE so just repeating what I have read/been told without a full understanding of it....but when that will be fully implemented seems to be an unknown....Occasionally one of the xboxes will have some lagg when both are running...and sometimes when only one is running....so again...all I can say is that with our set up the new extreme with no port mapping ( except for the NAS), and now with NAT Port Mapping Protocol" enabled both xboxes have been working much better and we routinely get NAT open on both at the same time...and occasional Open and Moderate ....but occasionally we also get "bad signal"...and occasionally one of the boxes has some lagging...and that happens whether there is one or both online....

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Xbox LIVE NAT Problems with AirPort Extreme

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