HT201359: How iTunes Store purchases are billed
Learn about How iTunes Store purchases are billed
Q: Can I get a refund from Mac App store?
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Jul 11, 2013 1:10 PMby Carolyn Samit,HelpfulYou can report a problem with the app but keep in mind, Apple's policy states: All sales and rentals of products are final.
Here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
You might try contacting the app developer > Customer Support | IGG Software, Inc. | Mac finance software, personal money management and small business applications for OS X
Tip ... good idea to read the reviews at the App Store before purchasing.
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Jul 11, 2013 1:58 PMby Carolyn Samit,I'm sorry you are having problems with the app but as I mentioned previously, make sure to read the app reviews at the App Store before purchasing.
You can provide feedback to Apple > Apple - Mac OS X - Feedback
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Nov 21, 2013 4:05 PMby Radioactive Banana,> Tip ... good idea to read the reviews at the App Store before purchasing.
Unfortunataly most reviews seem to be fake, by the development team/friends of theirs probably.
For example, I just purchased "Pixelmator", no trial or free version available, lots of glowing 5* reviews saying it is as good as P'Shop. Download it, try it, doesn't meet expectations in a number of areas. Text editing is problematic, no history window or list for going back steps, exporting causes freezes and files that are not 100% compatible (e.g. font layers are broken), etc, etc.
Can I get a refund or even ask for one, **** no! Even the "report a problem" link in iTunes purchases is broken at the moment (leads to this page: http://www.apple.com/uk/support/mac/app-store/).
Apple need to sort this out. Take a leaf out of Google Stores policy and allow people to get a refund within the first hour with no hassle.
