Q: Running System Overview reports returns a "Not Authorized" error

Just this week I've started getting "Not Authorized" errors on most, but not all, of the computers in our office when I try to run a System Overview report. Reporting is enabled on all the computers and all the other kinds of reports will run without a problem. Any clues about why this is happening and how to fix it?

OS X Mountain Lion (10.8.4)

Posted on Jul 11, 2013 5:06 PM

I have this question too

Q: Running System Overview reports returns a "Not Authorized" error

All replies

Helpful answers

by varjak paw,

varjak paw Jul 12, 2013 7:46 AM in response to machomeClint
Level 10 (169,883 points)

Jul 12, 2013 7:46 AM in response to machomeClint

Perhaps a dumb question on my part, but have you tried just restaring the problem systems? If you can't restart them, try restarting the ARD agent via the kickstart command:

http://support.apple.com/kb/HT2370

To restart the agent (at least in most versions of OS X):

/System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/ki ckstart -restart -agent

Hope this helps.
Reply options

Link to this post

Q: Running System Overview reports returns a "Not Authorized" error

All replies Helpful answers

by varjak paw,

All replies

Helpful answers