Updated my Apple TV- Now dreaded HDCP error

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Updated my Apple TV- Now dreaded HDCP error

Very disappointed right now...updated the software tonight to my Apple TV (its was working just fine for the past year) and now I get the HDCP error. Now I can;t watch the MLB game, movies....what is wrong? How do I fix it?...this is one of the reasons people don't cut the cable bill or satellite bill....my HDMI cord was working perfectly, then update says your HDMI cord needs to be updated...this is AWFUL. just AWFUL!!

Anybody else been able to solve this annoying issue? ARE YOU LISTENING APPLE?

Appreciate any help...

AppleTV 2

Posted on Jul 11, 2013 5:42 PM

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Answer 1

braden85

Community Specialist

Jul 13, 2013 7:04 AM in response to Gxpress

Hi there Gxpress!

I have an article for you that can help you resolve this issue. This article will walk you through some troubleshooting steps for resolving this HDCP error, and can be found right here:

Apple TV (2nd generation): About Apple TV and HDCP

http://support.apple.com/kb/HT4428

If you are still having trouble resolving this issue after following the troubleshooting steps listed in the article above, you may want to try restarting the Apple TV by following these instructions:

Apple TV (2nd and 3rd generation): How to restart your Apple TV

http://support.apple.com/kb/ht3180

or you may need to restore your Apple TV by following these steps:

Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/ht4367

Thanks for using the Apple Support Communities!

Cheers,

Braden

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