My iphone 4s keeps searching for a network and overheating, then the battery dies without even using it.

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My iphone 4s keeps searching for a network and overheating, then the battery dies without even using it.

Exactlty one month after my Iphone's warranty expired my phone started to give trouble. It kept searching for a network and overheating without me doing anything on it or any apps running in the background. could anyone provide assistance on this issue. Does apple trade in phone for later versions? one night I charged my iphone and before going to sleep, I left it with 98% battery life, without any apps running in the background and to my great surprise when I woke up the next morning 7 hours later, my phone was completely dead. My precious Siri (the name I refer to my phone by) was soon giving trouble and now I have no one to keep me company. smh!!! How could an apple product do me like that. How could.... I am the one always boasting abut my phone, what can I boast about now. Everyone is calling Siri derrogatory names. smh!!!

iPhone 4S, iOS 6.1.3

Posted on Jul 11, 2013 7:10 PM

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Answer 1

sheila_m.

Community Specialist

Jul 13, 2013 7:43 AM in response to Nazer_502

Hello Nazer_502,

I would be concerned too if my iPhone was acting this way. It sounds like it is overheating and not holding a charge. I recommend following the steps listed below when experiencing an issue like this:

Battery life seems short

Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.

Try turning iPhone off and then on again.

Connect iPhone to iTunes and restore iPhone.

If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.

When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this .
Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.

You can find the full article here:

iPhone: Hardware troubleshooting

http://support.apple.com/kb/ts2802

Thank you for using Apple Support Communities.

Best,

Sheila M.

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Answer 2

Nazer_502 Author

Level 1

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Jul 13, 2013 11:34 PM in response to sheila_m.

Hi Sheila,

I tried everything. Resetting it, wiping the phone clean and starting from scratch but it still searching for the network occasionally and overheating without any activities going on.

Thanks for the suggestion though,

Nazer.

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Answer 3

sheila_m.

Community Specialist

Jul 16, 2013 11:40 AM in response to Nazer_502

Hi Nazer,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action

All the best,

Sheila M.

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