HT201342: Using your @icloud.com email address

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tleddy
Level 1 (0 points)

Q: cannot get email from icloud account

Incoming email on iCloud not working all of a sudden.

 

Followed trouble shooting guide... not working

G5, Mac OS X (10.4.8)

Posted on Jul 11, 2013 8:59 PM

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tleddy

Q: cannot get email from icloud account

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  • Helpful answers

  • by tleddy,

    tleddy tleddy Jul 11, 2013 9:12 PM in response to tleddy
    Level 1 (0 points)
    Jul 11, 2013 9:12 PM in response to tleddy

    I can get to iCloud mail going through my Safari browser and it works there. Pain in the a$$ but at least it works.

     

    Let me know if you get anything from Support. 

     

    I cannot figure out how to get to an interactive site at Apple.

  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 Jul 11, 2013 11:35 PM in response to tleddy
    Level 9 (78,503 points)
    iTunes
    Jul 11, 2013 11:35 PM in response to tleddy

    I assume that though your signature says you are running 10.4.8 you are actually running Lion or Mountain Lion? If so please amend the signature to prevent confusion.

     

    Go to System Preferences>iCloud and uncheck Mail in the list there: then re-check it. This should set Mail up again to access the account. If this doesn't work, sign out completely, reboot, then sign back in again. You iCloud data will disappear from your Mac but reappear when you sign back in.

  • by tleddy,

    tleddy tleddy Jul 12, 2013 3:40 AM in response to Roger Wilmut1
    Level 1 (0 points)
    Jul 12, 2013 3:40 AM in response to Roger Wilmut1

    I am on 10.7.5

     

    Where does the signature come from?  Obviously mine is wrong...

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Jul 12, 2013 3:48 AM in response to tleddy
    Level 9 (78,503 points)
    iTunes
    Jul 12, 2013 3:48 AM in response to tleddy

    Click 'Your Stuff' at the top of this page: choose 'Profile'. Scroll down to 'My products' in the Profile page and click the 'Edit' link to make changes.