HT204380: Use FaceTime with your iPhone, iPad, or iPod touch
Learn about Use FaceTime with your iPhone, iPad, or iPod touch
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Q: Hi I have an iPod touch 4th generation and I FaceTime on it almost everyday but just yesterday when I was FaceTiming with someone ... more
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Jul 13, 2013 9:23 AMby jeremy_v,Hi Mysterious21,
Thanks for visiting Apple Support Communities.
See these articles for some troubleshooting steps that can help:
iPod touch: Hardware troubleshooting
http://support.apple.com/kb/ts2771
iPod touch (4th generation) and later: No audio or garbled audio on FaceTime or video recording
- Make sure that the microphone (located on the back next to the main camera) is close enough to be heard by the other party.
- Ensure that nothing is blocking the microphone, and if a protective case is used, try removing the device from the case.
- Try turning the iPod touch off and then on again.
If the issue persists after trying the steps above, try this one:
http://support.apple.com/kb/ts3367
Cheers,
Jeremy
