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No matter what i Do it comes up with error code 9 and wil not even find the Iphone 3GS 16GB ....What to do ??

No matter what i Do it comes up with error code 9 and wil not even find the Iphone 3GS 16GB ....What to do ??


The Home and Sleep buttom does only promt the Connect to itunes...


Have closed down anti V and is admin and so on.....



Regards Martin

iPhone 3GS, iOS 6.1.3

Posted on Jul 12, 2013 5:35 AM

Reply
1 reply

Jul 13, 2013 1:51 PM in response to mftoby

Hello mftoby,



Error 9 occurs when the device unexpectedly loses its USB connection with iTunes.


This issue can usually be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


iOS: Troubleshooting USB connection

http://support.apple.com/kb/TS1286


iTunes: Troubleshooting security software issues

http://support.apple.com/kb/TS3125


Note: For best results and the fastest resolution, it may be best to try the restore on a different computer. This will help isolate if it is an issue with the device or the computer itself.



Thanks,


Matt M.

No matter what i Do it comes up with error code 9 and wil not even find the Iphone 3GS 16GB ....What to do ??

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