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Messages not keeping history

I am having a very weird issue with the Messages app.


It will not keep history of the chat after I close down the application and open it up again. This is what I have done so far.


- Deleted relevant .plists, Saved Application State folder, Repaired Permissions, Re-installed 10.8.4 Combo Update, deleted the app from terminal, re-installed the app using Pacifist from the downloaded 10.8 app from the App Store, and also updated the "Pacified" Messages app, using Pacifist again.


Still any messages will get deleted after i start up.


In ~/Library/Messages/Archive I can find all of the messages normally.

OS X Mountain Lion (10.8.4)

Posted on Jul 12, 2013 6:57 AM

Reply
24 replies

Jul 13, 2013 1:10 PM in response to apalaistras

HI,


So you have open chats or iMessages conversation in the main Message Window (The Tabbed chat and Interface window).


You then shut down the App (either for end of day or as a test)

The open chats are left "On display" as it were.


However on restarting the app the Chats or conversations are no longer showing.


In a Finder window navigate to that Archive folder.

Then go to the View Menu > Show Path bar

Now do a Get Info an the dated Folder for the last saved Chat (Highlight the folder and then use CMD + i keys)

Use the Path bar and right click the Archive folder itself, the Messages folder and the Library folder in turn and select Get Info in the Pop up menu.


In each Case do you have Read and Write Permissions ?

If you highlight your name then use the cogwheeel type icon does this say "Make yourshortname (Me) the owner" but is greyed out (As if already done as you do Own it) ?


If you can "launch" them from there it would appear they are being written properly and that you have permission to Read them.

Technically there is only your Drop box that has Write Only Permissions (and that is for other people to leave things in your Public folder.)


Your Post implies rather than states that Messages > Preferences > Messages has the Save on Closing option set.



User uploaded file
9:10 pm Saturday; July 13, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 15, 2013 12:56 AM in response to Ralph-Johns-UK

So you have open chats or iMessages conversation in the main Message Window (The Tabbed chat and Interface window).


You then shut down the App (either for end of day or as a test)

The open chats are left "On display" as it were.


However on restarting the app the Chats or conversations are no longer showing.


This is the exact behavior.


1. All folders in the tree ~/Library/Messages/Archive


2. Make (me) as the owner is grayed out.


3. Save History when conversations are closed is checked.



I have done a re-installation of the OS during the weekend. Nothing changed. Still won't keep any history.


BTW, Repair Disk Perms, gave me an ACL Error before the re-installation, but now it's going through the procedure like a hot knife through butter.


This is really starting to boggle me. Is there a "logcat" i can run to see what is happening when im closing down Messages and re-opening it? Maybe it's getting an error or somthing.

Jul 15, 2013 2:08 PM in response to apalaistras

Hi,


Did you check the onwnership of the containing folders ?

User uploaded file

I doubt these are an issue if the Saved items are in the Archive.


Shut down Messages

Open Terminal (Applications/Utilities)

Copy and paste the bold text below in to Terminal.


/Applications/Messages.app/Contents/MacOS/Messages -errorLogLevel 7


This will launch Messages bit also create a Log in Terminal about what it is doing.

There will be a long log created up to the point Buddy Lists log in.

The Terminal Log will then pause just after some lines about the ComNAT settings.


You can use Messages like normal and more log will be created. (the longest being for Video chat connections).


Close Messages first.

Copy Log in parts (Split it up into the different actions such as Start up)

Post here (you may want to annonomize (Not sure I spelt that right and spellcheck is no help) it somewhat (put xxxx where your ID or a Buddy's ID appears) )




User uploaded file
10:08 PM Monday; July 15, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 17, 2013 9:59 AM in response to Ralph-Johns-UK

Thanks for your help.


Weird thing, the "Archive" folder was not under my ownership. Changed it, applied to enclosed items... No change. Still loses the history. Although the messages still get saved on their respective folders.



Now in regards to the log, it stopped logging after a while for no apparent reason. Here is the output:


At startup


Last login: Wed Jul 17 14:35:23 on ttys000

xxxxxxxxxxxx-iMac-2:~ xxxxxxxxx$ /Applications/Messages.app/Contents/MacOS/Messages -errorLogLevel 7

152651.110737 -registerForHardwareNotification: 1 devices

152651.113068 ER_AddFilter (0): Adding [xxxxxxx xxxxxx@127.0.0.1]->[0]

152651.113086 setLocalUserName: xxxxxxxxx xxxxxxx@127.0.0.1

152651.113846 Default video size is (640 x 480)

152651.114297 H264: (640 x 480) @ 30 fps

152651.114519 H264: (320 x 240) @ 30 fps

152651.114789 H263: (352 x 288) @ 30 fps

152651.114905 H263: (176 x 144) @ 30 fps

152651.114966 ######################################

152651.114971 # SoundDec_Create(16000 --> 3) #

152651.114974 ######################################

152651.145220 Leaving SoundDec_Create

152651.146647 Audio Unit Parameter List = 7, result = 0

152651.146659 CurrentFormatmSampleRate 44100.000000

152651.146666 CurrentFormatmFormatID lpcm

152651.146668 CurrentFormatmFormatFlags 0x00000029

152651.146671 CurrentFormatmBytesPerPacket 4

152651.146673 CurrentFormatmFramesPerPacket 1

152651.146675 CurrentFormatmBytesPerFrame 4

152651.146678 CurrentFormatmChannelsPerFrame 2

152651.146680 CurrentFormatmBitsPerChannel 32

152651.146682 OurFormatmSampleRate 16000.000000

152651.146685 OurFormatmFormatID lpcm

152651.146688 OurFormatmFormatFlags 0x00000029

152651.146690 OurFormatmBytesPerPacket 4

152651.146692 OurFormatmFramesPerPacket 1

152651.146695 OurFormatmBytesPerFrame 4

152651.146697 OurFormatmChannelsPerFrame 1

152651.146699 OurFormatmBitsPerChannel 32

152651.146702 Reached err = 4294956417, 459

152651.146705 Reached err = 4294956417, 467

152651.146903 ### NEW STATE: to: VC_INIT, from: VC_INVALID

152651.146926 ### NEW STATE: to: VC_IDLE, from: VC_INIT

152651.146938 ++++++++++ confStatusMapRemoveAll

152651.146942 ( ) -- mapUserIDToSecurityInfo cleared --

152651.147052 dispatch_CommNATProc

152651.149149 VCDelegate conforms to VideoConferenceDelegate protocol.

152651.149199 VTPRecvProc thread(184221696) started...

152651.149218 SIPManager init with protocol: 0.

152651.149429 138 routing table entries found.

152651.149441 IPv4 DEFAULT route, if_idx:4

152651.149445 IPv4 DEFAULT route, if_idx:5

152651.149569 2 interfaces found.

152651.149617 VTP set fd(15) buf size send[9216->225000] recv[196724->225000]

152651.149708 Start listening on 10.147.106.77:16402(en0) sock 100

152651.149748 VTP set fd(16) buf size send[9216->225000] recv[196724->225000]

152651.149791 Start listening on 10.147.106.65:16402(en1) sock 101

152651.149803 2 valid interfaces found.

152651.149888 Transport(UDP) Thread start...

152651.149966 138 routing table entries found.

152651.149976 IPv4 DEFAULT route, if_idx:4

152651.149980 IPv4 DEFAULT route, if_idx:5

152651.150120 Transport checking map for interface = en0, port = 16402

152651.150152 [0]Creating a port mapping from on interface 0 from external port 55838 to local port16402...

152651.151469 TPListen on port 16402

152651.151600 dispatch_AcquireSNATMAPConfigurationProc

152651.518740 SNATMAP Configuration: snatmap.apple.com:5678

152651.934325 Found 1 cameras:

152651.934832 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152651.946164 Microphone devices:

152651.946603 Internal microphone

152651.946948 Line In

152651.949462 selectedCamera: no camera has been set yet.

152651.949712 selectedCamera: no camera has been set yet.

152651.949904 selectedCamera: no camera has been set yet.

152651.950102 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.950180 BWD: No existing BWD cache

152651.950189 BWD: Launching thread to determine focus capability based on bandwidth.

152651.950203 BWD: Using QuickTime value: 500000

152651.950213 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.950209 dispatch_DetermineFocusCapability

152651.950219 videoNetworkCapable: 1 -- 3 max participants.

152651.950236 audioNetworkCapable: 1 -- 9 max participants.

152651.950239 Supports PCMU wideband for audio: 1 / video: 0

152651.950367 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.950378 vcCapabilitiesOfRouter returns: 0x00000000

152651.950382 vcCapabilities returns: 0x00000fff

152651.950433 Selected microphone is the null device microphone.

152651.950583 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.950649 BWD: No existing BWD cache

152651.950660 BWD: Using QuickTime value: 500000

152651.950668 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.950671 videoNetworkCapable: 1 -- 3 max participants.

152651.950674 audioNetworkCapable: 1 -- 9 max participants.

152651.950677 Supports PCMU wideband for audio: 1 / video: 0

152651.950795 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.950804 vcCapabilitiesOfRouter returns: 0x00000000

152651.950808 vcCapabilities returns: 0x00000fff

152651.950944 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.951004 BWD: No existing BWD cache

152651.951013 BWD: Using QuickTime value: 500000

152651.951021 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.951024 videoNetworkCapable: 1 -- 3 max participants.

152651.951027 audioNetworkCapable: 1 -- 9 max participants.

152651.951031 Supports PCMU wideband for audio: 1 / video: 0

152651.951152 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.951161 vcCapabilitiesOfRouter returns: 0x00000000

152651.951165 vcCapabilities returns: 0x00000fff

152651.953593 Found 1 cameras:

152651.953640 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152651.953652 selectedCamera: no camera has been set yet.

152651.953678 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152651.953686 selectCameraWithCMIODeviceID: 0x101 returned 1

152651.953889 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.954284 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.954721 Selected mic: Built-in Microphone / imic

152651.955226 Found 1 cameras:

152651.955267 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152651.955297 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.955313 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152651.955318 selectCameraWithCMIODeviceID: 0x101 returned 1

152651.955515 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.955684 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.955987 Selected mic: Built-in Microphone / imic

152651.967537 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.967619 BWD: No existing BWD cache

152651.967631 BWD: Using QuickTime value: 500000

152651.967640 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.967643 videoNetworkCapable: 1 -- 3 max participants.

152651.967646 audioNetworkCapable: 1 -- 9 max participants.

152651.967649 Supports PCMU wideband for audio: 1 / video: 0

152651.967766 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.967776 vcCapabilitiesOfRouter returns: 0x00000000

152651.967779 vcCapabilities returns: 0x00000fff

152651.968215 Selected microphone is Internal microphone.

152651.968449 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.968516 BWD: No existing BWD cache

152651.968525 BWD: Using QuickTime value: 500000

152651.968533 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.968537 videoNetworkCapable: 1 -- 3 max participants.

152651.968540 audioNetworkCapable: 1 -- 9 max participants.

152651.968543 Supports PCMU wideband for audio: 1 / video: 0

152651.968668 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.968676 vcCapabilitiesOfRouter returns: 0x00000000

152651.968680 vcCapabilities returns: 0x00000fff

152651.969308 Selected microphone is Internal microphone.

152651.969737 Found 1 cameras:

152651.969782 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152651.969812 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.969829 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152651.969834 selectCameraWithCMIODeviceID: 0x101 returned 1

152651.970065 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.970231 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152651.970617 Selected mic: Built-in Microphone / imic

152651.972899 vcCapabilitiesOfCPU returns: 0x000f0fff

152651.972986 BWD: No existing BWD cache

152651.972997 BWD: Using QuickTime value: 500000

152651.973006 BWD bandwidth: 500 kbits up, 500 kbits down.

152651.973010 videoNetworkCapable: 1 -- 3 max participants.

152651.973013 audioNetworkCapable: 1 -- 9 max participants.

152651.973016 Supports PCMU wideband for audio: 1 / video: 0

152651.973140 vcCapabilitiesOfNetwork returns: 0x00000fff

152651.973149 vcCapabilitiesOfRouter returns: 0x00000000

152651.973153 vcCapabilities returns: 0x00000fff

152651.973601 Selected microphone is Internal microphone.

152652.028287 BWD Configuration Data: snatmap.apple.com (16384/1)

152652.028317 Connect to bwd server:16384/1 from configuration file.

152652.028680 BWD_GetBandwidth: SendRequest (from :16393)

152652.279734 BWD_GetBandwidth: SendRequest (from :16393)

152652.530813 BWD_GetBandwidth: SendRequest (from :16393)

152652.781893 BWD_GetBandwidth: SendRequest (from :16393)

152653.032978 BWD_GetBandwidth: SendRequest (from :16393)

152653.283268 BWD_GetBandwidth: SendRequest (from :16393)

152653.534337 BWD_GetBandwidth: SendRequest (from :16393)

152653.785231 BWD_GetBandwidth: SendRequest (from :16393)

152654.035430 BWD_GetBandwidth: SendRequest (from :16393)

152654.285646 BWD_GetBandwidth: SendRequest (from :16393)

152654.536255 BWD_GetBandwidth: GotResponse

152654.536285 BWD_Get: signal failed

152654.536304 BWD GetBW failed.

152654.536310 GotBandwidth: 0/0 (up/down) @P?7

152654.536346 BWD bandwidth: 0 kbits up, 0 kbits down.

152654.536350 videoNetworkCapable: 0 -- 0 max participants.

152654.536352 audioNetworkCapable: 0 -- 0 max participants.

152654.536367 Focus Capability (after BWD):

152654.536370 audioHardwareCapable = 1

152654.536373 maxAudioParticipantsBasedOnHardware = 9

152654.536375 audioNetworkCapable = 0

152654.536378 maxAudioParticipants = 0

152654.536381 canBeAudioMultipointParticipant = 1

152654.536383 videoHardwareCapable = 1

152654.536386 maxVideoParticipantsBasedOnHardware = 3

152654.536388 videoNetworkCapable = 0

152654.536390 maxVideoParticipants = 0

152654.536393 canBeVideoMultipointParticipant = 1

152654.536395 detectedUpstreamKbits = 0

152654.536398 detectedDownstreamKbits = 0

152654.536400 Sending VCCapabilitiesDidChangeNotification

152654.536421 BWD: Launched thread done.

152654.654737 in callback

152654.654765 -sdRef 0x7f94c26478d0 ?

152654.654778 -flags = 00000000

152654.654780 -IFIndex 0 ?

152654.654783 -errorCode == 00000000

152654.654787 -publicAddr == 0.0.0.0

152654.654789 -proto == 16

152654.654792 -privPort == 16402

152654.654794 -publPort == 0

152654.654796 -ttl == 0

152706.152016 CommNAT no result

152706.152245 142 routing table entries found.

152706.152255 IPv4 DEFAULT route, if_idx:4

152706.152266 IPv4 DEFAULT route, if_idx:5


After about 20 minutes:


2013-07-17 15:47:56.783 Messages[834:707] *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

2013-07-17 15:47:56.783 Messages[834:707] *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.


And after about 2 hours:


171359.336269 Calling SIPCloseHandle

171359.336373 Transport(UDP) Thread end(00000000)...

171359.340327 ICECloseHandle ... done.

171359.488130 VTPRecvProc thread(4479188992) end...

171400.528986 Received VCHardwareCapsChangeNotification

2013-07-17 17:14:00.529 Messages[834:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

171447.169863 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:47.169 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-17 17:14:47.172 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171447.172715 Sending VCCapabilitiesDidChangeNotification due to network update

171447.176145 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:47.176 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-17 17:14:47.176 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171447.178662 Sending VCCapabilitiesDidChangeNotification due to network update

171448.160377 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:48.160 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/1728E436-E361-4BC6-9643-713425D538A2/IPv4"

)

2013-07-17 17:14:48.160 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171448.161359 Sending VCCapabilitiesDidChangeNotification due to network update

171448.166853 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:48.166 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:14:48.167 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171448.168985 Sending VCCapabilitiesDidChangeNotification due to network update

171448.170147 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:48.170 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:14:48.170 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

171448.170653 Sending VCCapabilitiesDidChangeNotification due to network update

171450.088722 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:50.088 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:14:50.089 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171450.089348 Sending VCCapabilitiesDidChangeNotification due to network update

171450.109277 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:50.109 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/1728E436-E361-4BC6-9643-713425D538A2/IPv4"

)

2013-07-17 17:14:50.110 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171450.110602 Sending VCCapabilitiesDidChangeNotification due to network update

171450.116300 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:50.116 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:14:50.119 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171450.119403 Sending VCCapabilitiesDidChangeNotification due to network update

171450.134172 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:50.134 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:14:50.134 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171450.134789 Sending VCCapabilitiesDidChangeNotification due to network update

171451.089197 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:14:51.089 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:14:51.089 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

171451.089811 Sending VCCapabilitiesDidChangeNotification due to network update

173034.873442 Received VCHardwareCapsChangeNotification

2013-07-17 17:30:34.873 Messages[834:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

173035.176317 Received VCHardwareCapsChangeNotification

2013-07-17 17:30:35.176 Messages[834:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

173040.941587 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:40.941 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-17 17:30:40.941 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173040.942583 Sending VCCapabilitiesDidChangeNotification due to network update

173040.947873 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:40.947 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-17 17:30:40.948 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173040.949198 Sending VCCapabilitiesDidChangeNotification due to network update

173040.951281 Sending VCCapabilitiesDidChangeNotification due to wake from sleep

173041.939337 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:41.939 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/1728E436-E361-4BC6-9643-713425D538A2/IPv4"

)

2013-07-17 17:30:41.939 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173041.940017 Sending VCCapabilitiesDidChangeNotification due to network update

173041.948380 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:41.948 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:30:41.948 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173041.949764 Sending VCCapabilitiesDidChangeNotification due to network update

173041.951654 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:41.951 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:30:41.952 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

173041.952962 Sending VCCapabilitiesDidChangeNotification due to network update

173045.053218 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:45.053 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:30:45.053 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173045.053786 Sending VCCapabilitiesDidChangeNotification due to network update

173046.053340 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:46.053 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Interface/en1/IPv6"

)

2013-07-17 17:30:46.053 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173046.053938 Sending VCCapabilitiesDidChangeNotification due to network update

173046.842682 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:46.842 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/1728E436-E361-4BC6-9643-713425D538A2/IPv4"

)

2013-07-17 17:30:46.843 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173046.843511 Sending VCCapabilitiesDidChangeNotification due to network update

173046.850109 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:46.850 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:30:46.852 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173046.852353 Sending VCCapabilitiesDidChangeNotification due to network update

173046.870452 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-17 17:30:46.870 Messages[834:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-17 17:30:46.872 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"

)

173046.873444 Sending VCCapabilitiesDidChangeNotification due to network update



I really cannot find anything relevant, it might be escaping my view though. Weird thing, is that it also deleted some of the chat history within the same instance of the started application. The Archive however contains the whole chatlog.

Jul 17, 2013 2:00 PM in response to apalaistras

HI,


First thing


152652.028287 BWD Configuration Data: snatmap.apple.com (16384/1)

152652.028317 Connect to bwd server:16384/1 from configuration file.

152652.028680 BWD_GetBandwidth: SendRequest (from :16393)

152652.279734 BWD_GetBandwidth: SendRequest (from :16393)

152652.530813 BWD_GetBandwidth: SendRequest (from :16393)

152652.781893 BWD_GetBandwidth: SendRequest (from :16393)

152653.032978 BWD_GetBandwidth: SendRequest (from :16393)

152653.283268 BWD_GetBandwidth: SendRequest (from :16393)

152653.534337 BWD_GetBandwidth: SendRequest (from :16393)

152653.785231 BWD_GetBandwidth: SendRequest (from :16393)

152654.035430 BWD_GetBandwidth: SendRequest (from :16393)

152654.285646 BWD_GetBandwidth: SendRequest (from :16393)

152654.536255 BWD_GetBandwidth: GotResponse

152654.536285 BWD_Get: signal failed

152654.536304 BWD GetBW failed.

152654.536310 GotBandwidth: 0/0 (up/down) @P?7

152654.536346 BWD bandwidth: 0 kbits up, 0 kbits down.

152654.536350 videoNetworkCapable: 0 -- 0 max participants.

152654.536352 audioNetworkCapable: 0 -- 0 max participants.

152654.536367 Focus Capability (after BWD):

152654.536370 audioHardwareCapable = 1

152654.536373 maxAudioParticipantsBasedOnHardware = 9

152654.536375 audioNetworkCapable = 0

152654.536378 maxAudioParticipants = 0

152654.536381 canBeAudioMultipointParticipant = 1

152654.536383 videoHardwareCapable = 1

152654.536386 maxVideoParticipantsBasedOnHardware = 3

152654.536388 videoNetworkCapable = 0

152654.536390 maxVideoParticipants = 0

152654.536393 canBeVideoMultipointParticipant = 1

152654.536395 detectedUpstreamKbits = 0

152654.536398 detectedDownstreamKbits = 0

152654.536400 Sending VCCapabilitiesDidChangeNotification

152654.536421 BWD: Launched thread done.


When it starts up Messages cannnot see an Internet connection.

As you can see it is trying to test on port 16393

I would check this is allowed in your router.

Normally outgoing requests like this are allowed Out.

What you might be blocking is the return.


Second bit.


In the 2 Hour section you have this


2013-07-17 17:14:47.176 Messages[834:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.65",

"10.147.106.77",

"fe80::1",

"::1",

"fe80::129a:ddff:fea5:2fa7",

"fe80::ca2a:14ff:fe20:e433"


The basic IP and Media Access Card numbers appear to show you are using both Ethernet and Wifi


An IP starting with a 10 is on a LAN issued by a router somewhere.

The fact you are listing in Messages that it can see two IPs is not good. (in fact it is Bad).

Messages needs to be on one IP and connected to the internet in a linear fashion.

Double routers can also cause issues depending on set up.


It's actually in the top log as well


recv[196724->225000]

152651.149708 Start listening on 10.147.106.77:16402(en0) sock 100

152651.149748 VTP set fd(16) buf size send[9216->225000] recv[196724->225000]

152651.149791 Start listening on 10.147.106.65:16402(en1) sock 101

152651.149803 2 valid interfaces found.

en0 is normally Ethernet and en1 is Wifi


In Messages > Preferences > Veideo section the Bandwidth Limit is set to 500kbps


152651.950203 BWD: Using QuickTime value: 500000

152651.950213 BWD bandwidth: 500 kbits up, 500 kbits down.

The Qucktime references is to the older method of setting the Streaming rate in a Preference Pane for Quicktime that used to be in System Preferences.

The Bandwidth Limit effected this setting and is listed as the controlling factor.

However it's not the issue about not finding Internet Speed.


The earlier issues lead to this pause


152654.654737 in callback

152654.654765 -sdRef 0x7f94c26478d0 ?

152654.654778 -flags = 00000000

152654.654780 -IFIndex 0 ?

152654.654783 -errorCode == 00000000

152654.654787 -publicAddr == 0.0.0.0

152654.654789 -proto == 16

152654.654792 -privPort == 16402

152654.654794 -publPort == 0

152654.654796 -ttl == 0

152706.152016 CommNAT no result

152706.152245 142 routing table entries found.

152706.152255 IPv4 DEFAULT route, if_idx:4

152706.152266 IPv4 DEFAULT route, if_idx:5

It is supposed to pause at the commNAT bit but that is supposed to list a lot more about the connection



User uploaded file
10:00 PM Wednesday; July 17, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 18, 2013 3:42 AM in response to Ralph-Johns-UK

The "weird" IP addresses, are issued by the router, which is normal.


Something that I forgot to mention, is that Messages is used solely through Bonjour. I have no external or 3rd party accounts on it. So, even though I would completely understand the reason it might fail if I were communicating to the "outside" world, all messages are being sent through the same LAN.


I am starting a new session through Terminal, after I have switched off Wi-Fi. Will come back with another wall-of-text later in the day.

Jul 18, 2013 5:31 AM in response to apalaistras

Something I want to add that might be relevant.


If i move the ~/Library/Messages folder to the desktop, and re-open Messages, it will create a new folder as expected, although the "Archive" folder inside will NOT have me as the owner at start, but after about 20 minutes it grayed out the option to make me as the owner on the Get Info.


On Terminal the permissions seem to be OK, even when I do not appear to be the owner.

xxxxxxxxxxx-iMac-2:Messages xxxxxxxxxxxxxxx$ ls -l

total 1640

drwx------ 4 xxxxxxxxxxxxx staff 136 18 Jul 15:29 Archive

-rw------- 1 xxxxxxxxxxxxx staff 4096 18 Jul 15:23 chat.db

-rw------- 1 xxxxxxxxxxxxx staff 32768 18 Jul 15:23 chat.db-shm

-rw------- 1 xxxxxxxxxxxxx staff 799312 18 Jul 15:24 chat.db-wal

xxxxxxxxxxxxx-iMac-2:Messages xxxxxxxxxxxxx$

Jul 18, 2013 9:47 AM in response to apalaistras

Initial startup:

xxxxxxxxxx-iMac-2:~ xxxxxxxxxx$ /Applications/Messages.app/Contents/MacOS/Messages -errorLogLevel 7

152413.113921 -registerForHardwareNotification: 1 devices

152413.116085 ER_AddFilter (0): Adding [xxxxxxxxxx xxxxxxxxxx@127.0.0.1]->[0]

152413.116106 setLocalUserName: xxxxxxxxxx xxxxxxxxxx@127.0.0.1

152413.116870 Default video size is (640 x 480)

152413.117292 H264: (640 x 480) @ 30 fps

152413.117493 H264: (320 x 240) @ 30 fps

152413.117723 H263: (352 x 288) @ 30 fps

152413.117840 H263: (176 x 144) @ 30 fps

152413.117930 ######################################

152413.117936 # SoundDec_Create(16000 --> 3) #

152413.117939 ######################################

152413.125156 Leaving SoundDec_Create

152413.126506 Audio Unit Parameter List = 7, result = 0

152413.126519 CurrentFormatmSampleRate 44100.000000

152413.126527 CurrentFormatmFormatID lpcm

152413.126530 CurrentFormatmFormatFlags 0x00000029

152413.126533 CurrentFormatmBytesPerPacket 4

152413.126536 CurrentFormatmFramesPerPacket 1

152413.126539 CurrentFormatmBytesPerFrame 4

152413.126542 CurrentFormatmChannelsPerFrame 2

152413.126544 CurrentFormatmBitsPerChannel 32

152413.126547 OurFormatmSampleRate 16000.000000

152413.126551 OurFormatmFormatID lpcm

152413.126553 OurFormatmFormatFlags 0x00000029

152413.126556 OurFormatmBytesPerPacket 4

152413.126559 OurFormatmFramesPerPacket 1

152413.126561 OurFormatmBytesPerFrame 4

152413.126564 OurFormatmChannelsPerFrame 1

152413.126566 OurFormatmBitsPerChannel 32

152413.126571 Reached err = 4294956417, 459

152413.126575 Reached err = 4294956417, 467

152413.126757 ### NEW STATE: to: VC_INIT, from: VC_INVALID

152413.126780 ### NEW STATE: to: VC_IDLE, from: VC_INIT

152413.126792 ++++++++++ confStatusMapRemoveAll

152413.126796 ( ) -- mapUserIDToSecurityInfo cleared --

152413.126896 dispatch_CommNATProc

152413.128908 VCDelegate conforms to VideoConferenceDelegate protocol.

152413.128955 VTPRecvProc thread(309829632) started...

152413.128974 SIPManager init with protocol: 0.

152413.129129 106 routing table entries found.

152413.129135 IPv4 DEFAULT route, if_idx:4

152413.129219 1 interfaces found.

152413.129268 VTP set fd(15) buf size send[9216->225000] recv[196724->225000]

152413.129340 Start listening on 10.147.106.77:16402(en0) sock 100

152413.129353 1 valid interfaces found.

152413.129380 Transport(UDP) Thread start...

152413.129476 106 routing table entries found.

152413.129483 IPv4 DEFAULT route, if_idx:4

152413.129579 Transport checking map for interface = en0, port = 16402

152413.129599 [0]Creating a port mapping from on interface 0 from external port 51485 to local port16402...

152413.129769 TPListen on port 16402

152413.129799 dispatch_AcquireSNATMAPConfigurationProc

152413.230119 SNATMAP Configuration: snatmap.apple.com:5678

152413.937982 Found 1 cameras:

152413.938490 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152413.948597 Microphone devices:

152413.949013 Internal microphone

152413.949362 Line In

152413.951722 selectedCamera: no camera has been set yet.

152413.951916 selectedCamera: no camera has been set yet.

152413.952129 selectedCamera: no camera has been set yet.

152413.952335 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.952415 BWD: No existing BWD cache

152413.952423 BWD: Launching thread to determine focus capability based on bandwidth.

152413.952439 BWD: Using QuickTime value: 500000

152413.952444 dispatch_DetermineFocusCapability

152413.952449 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.952465 videoNetworkCapable: 1 -- 3 max participants.

152413.952468 audioNetworkCapable: 1 -- 9 max participants.

152413.952471 Supports PCMU wideband for audio: 1 / video: 0

152413.952608 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.952619 vcCapabilitiesOfRouter returns: 0x00000000

152413.952623 vcCapabilities returns: 0x00000fff

152413.952674 Selected microphone is the null device microphone.

152413.952843 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.952905 BWD: No existing BWD cache

152413.952914 BWD: Using QuickTime value: 500000

152413.952923 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.952926 videoNetworkCapable: 1 -- 3 max participants.

152413.952929 audioNetworkCapable: 1 -- 9 max participants.

152413.952932 Supports PCMU wideband for audio: 1 / video: 0

152413.953054 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.953063 vcCapabilitiesOfRouter returns: 0x00000000

152413.953066 vcCapabilities returns: 0x00000fff

152413.953206 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.953270 BWD: No existing BWD cache

152413.953280 BWD: Using QuickTime value: 500000

152413.953287 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.953290 videoNetworkCapable: 1 -- 3 max participants.

152413.953293 audioNetworkCapable: 1 -- 9 max participants.

152413.953296 Supports PCMU wideband for audio: 1 / video: 0

152413.953405 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.953413 vcCapabilitiesOfRouter returns: 0x00000000

152413.953416 vcCapabilities returns: 0x00000fff

152413.955844 Found 1 cameras:

152413.955891 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152413.955902 selectedCamera: no camera has been set yet.

152413.955926 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152413.955933 selectCameraWithCMIODeviceID: 0x101 returned 1

152413.956139 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.956436 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.956807 Selected mic: Built-in Microphone / imic

152413.957315 Found 1 cameras:

152413.957362 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152413.957390 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.957404 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152413.957409 selectCameraWithCMIODeviceID: 0x101 returned 1

152413.957587 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.957770 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.958146 Selected mic: Built-in Microphone / imic

152413.969359 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.969442 BWD: No existing BWD cache

152413.969455 BWD: Using QuickTime value: 500000

152413.969463 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.969467 videoNetworkCapable: 1 -- 3 max participants.

152413.969469 audioNetworkCapable: 1 -- 9 max participants.

152413.969472 Supports PCMU wideband for audio: 1 / video: 0

152413.969589 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.969598 vcCapabilitiesOfRouter returns: 0x00000000

152413.969601 vcCapabilities returns: 0x00000fff

152413.970123 Selected microphone is Internal microphone.

152413.970378 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.970447 BWD: No existing BWD cache

152413.970459 BWD: Using QuickTime value: 500000

152413.970468 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.970472 videoNetworkCapable: 1 -- 3 max participants.

152413.970475 audioNetworkCapable: 1 -- 9 max participants.

152413.970478 Supports PCMU wideband for audio: 1 / video: 0

152413.970615 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.970627 vcCapabilitiesOfRouter returns: 0x00000000

152413.970632 vcCapabilities returns: 0x00000fff

152413.970978 Selected microphone is Internal microphone.

152413.971414 Found 1 cameras:

152413.971461 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

152413.971493 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.971509 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

152413.971515 selectCameraWithCMIODeviceID: 0x101 returned 1

152413.971745 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.971905 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

152413.972288 Selected mic: Built-in Microphone / imic

152413.974349 vcCapabilitiesOfCPU returns: 0x000f0fff

152413.974428 BWD: No existing BWD cache

152413.974439 BWD: Using QuickTime value: 500000

152413.974447 BWD bandwidth: 500 kbits up, 500 kbits down.

152413.974451 videoNetworkCapable: 1 -- 3 max participants.

152413.974454 audioNetworkCapable: 1 -- 9 max participants.

152413.974457 Supports PCMU wideband for audio: 1 / video: 0

152413.974579 vcCapabilitiesOfNetwork returns: 0x00000fff

152413.974587 vcCapabilitiesOfRouter returns: 0x00000000

152413.974591 vcCapabilities returns: 0x00000fff

152413.975052 Selected microphone is Internal microphone.

152416.630360 in callback

152416.630383 -sdRef 0x7f8754a5fb80 ?

152416.630394 -flags = 00000000

152416.630397 -IFIndex 0 ?

152416.630400 -errorCode == 00000000

152416.630405 -publicAddr == 0.0.0.0

152416.630407 -proto == 16

152416.630410 -privPort == 16402

152416.630413 -publPort == 0

152416.630415 -ttl == 0

152416.704279 BWD Configuration Data: snatmap.apple.com (16384/1)

152416.704301 Connect to bwd server:16384/1 from configuration file.

152417.036736 BWD_GetBandwidth: SendRequest (from :16384)

152417.287791 BWD_GetBandwidth: SendRequest (from :16384)

152417.537947 BWD_GetBandwidth: SendRequest (from :16384)

152417.788119 BWD_GetBandwidth: SendRequest (from :16384)

152418.039156 BWD_GetBandwidth: SendRequest (from :16384)

152418.289627 BWD_GetBandwidth: SendRequest (from :16384)

152418.540031 BWD_GetBandwidth: SendRequest (from :16384)

152418.791111 BWD_GetBandwidth: SendRequest (from :16384)

152419.042190 BWD_GetBandwidth: SendRequest (from :16384)

152419.293280 BWD_GetBandwidth: SendRequest (from :16384)

152419.543933 BWD_GetBandwidth: GotResponse

152419.543962 BWD_Get: signal failed

152419.543983 BWD GetBW failed.

152419.543996 GotBandwidth: 0/0 (up/down) @

152419.544021 BWD bandwidth: 0 kbits up, 0 kbits down.

152419.544025 videoNetworkCapable: 0 -- 0 max participants.

152419.544028 audioNetworkCapable: 0 -- 0 max participants.

152419.544036 Focus Capability (after BWD):

152419.544039 audioHardwareCapable = 1

152419.544042 maxAudioParticipantsBasedOnHardware = 9

152419.544045 audioNetworkCapable = 0

152419.544047 maxAudioParticipants = 0

152419.544050 canBeAudioMultipointParticipant = 1

152419.544052 videoHardwareCapable = 1

152419.544055 maxVideoParticipantsBasedOnHardware = 3

152419.544057 videoNetworkCapable = 0

152419.544060 maxVideoParticipants = 0

152419.544062 canBeVideoMultipointParticipant = 1

152419.544065 detectedUpstreamKbits = 0

152419.544067 detectedDownstreamKbits = 0

152419.544070 Sending VCCapabilitiesDidChangeNotification

152419.544096 BWD: Launched thread done.

2013-07-18 15:24:26.802 Messages[4386:707] *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

2013-07-18 15:24:26.803 Messages[4386:707] *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

152428.131913 CommNAT no result

152428.132129 107 routing table entries found.

152428.132141 IPv4 DEFAULT route, if_idx:4


And the rest of it...


164148.250248 Calling SIPCloseHandle

164148.250423 Transport(UDP) Thread end(00000000)...

164148.250666 ICECloseHandle ... done.

164148.250821 VTPRecvProc thread(4604796928) end...

164150.173943 Received VCHardwareCapsChangeNotification

2013-07-18 16:41:50.174 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

175306.656808 Received VCHardwareCapsChangeNotification

2013-07-18 17:53:06.656 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

175306.960319 Received VCHardwareCapsChangeNotification

2013-07-18 17:53:06.960 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

175307.034344 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 17:53:07.034 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-18 17:53:07.035 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

175307.035487 Sending VCCapabilitiesDidChangeNotification due to network update

175307.044267 Sending VCCapabilitiesDidChangeNotification due to wake from sleep

175307.239462 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 17:53:07.239 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-18 17:53:07.240 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

175307.240712 Sending VCCapabilitiesDidChangeNotification due to network update

175308.047065 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 17:53:08.047 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-18 17:53:08.047 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

175308.047620 Sending VCCapabilitiesDidChangeNotification due to network update

175308.291328 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 17:53:08.291 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-18 17:53:08.291 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

175308.293129 Sending VCCapabilitiesDidChangeNotification due to network update

175329.800238 Received VCHardwareCapsChangeNotification

2013-07-18 17:53:29.800 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

181022.585650 Received VCHardwareCapsChangeNotification

2013-07-18 18:10:22.585 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

181022.826937 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 18:10:22.826 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-18 18:10:22.827 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

181022.827492 Sending VCCapabilitiesDidChangeNotification due to network update

181022.837518 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 18:10:22.837 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-18 18:10:22.842 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

181022.843167 Sending VCCapabilitiesDidChangeNotification due to network update

181022.843291 Sending VCCapabilitiesDidChangeNotification due to wake from sleep

181022.894633 Found 1 cameras:

181022.894732 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

181022.905696 Microphone devices:

181022.906219 Internal microphone

181022.906651 Line In

181023.083195 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.083827 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.084331 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.084539 vcCapabilitiesOfCPU returns: 0x000f0fff

181023.084617 BWD: No existing BWD cache

181023.084625 BWD: Launching thread to determine focus capability based on bandwidth.

181023.084641 BWD: Using QuickTime value: 500000

181023.084652 BWD bandwidth: 500 kbits up, 500 kbits down.

181023.084655 videoNetworkCapable: 1 -- 3 max participants.

181023.084659 audioNetworkCapable: 1 -- 9 max participants.

181023.084662 Supports PCMU wideband for audio: 1 / video: 0

181023.084787 vcCapabilitiesOfNetwork returns: 0x00000fff

181023.084797 vcCapabilitiesOfRouter returns: 0x00000000

181023.084800 vcCapabilities returns: 0x00000fff

181023.084847 dispatch_DetermineFocusCapability

181023.085924 Selected microphone is Internal microphone.

181023.086092 vcCapabilitiesOfCPU returns: 0x000f0fff

181023.086156 BWD: No existing BWD cache

181023.086168 BWD: Using QuickTime value: 500000

181023.086176 BWD bandwidth: 500 kbits up, 500 kbits down.

181023.086180 videoNetworkCapable: 1 -- 3 max participants.

181023.086183 audioNetworkCapable: 1 -- 9 max participants.

181023.086186 Supports PCMU wideband for audio: 1 / video: 0

181023.086308 vcCapabilitiesOfNetwork returns: 0x00000fff

181023.086320 vcCapabilitiesOfRouter returns: 0x00000000

181023.086324 vcCapabilities returns: 0x00000fff

181023.086466 vcCapabilitiesOfCPU returns: 0x000f0fff

181023.086535 BWD: No existing BWD cache

181023.086545 BWD: Using QuickTime value: 500000

181023.086553 BWD bandwidth: 500 kbits up, 500 kbits down.

181023.086550 (IPAddr.c:80) /SourceCache/VideoConference/VideoConference-463/Video Conference/DotMacConfiguration.m:252: Cannot resolve address [configuration.apple.com]

181023.086558 videoNetworkCapable: 1 -- 3 max participants.

181023.086573 BWDConfig: HTTP GET failed (0)

181023.086583 audioNetworkCapable: 1 -- 9 max participants.

181023.086629 Supports PCMU wideband for audio: 1 / video: 0

181023.086632 BWD GetBW failed.

181023.086638 GotBandwidth: 0/0 (up/down) @

181023.086654 BWD bandwidth: 0 kbits up, 0 kbits down.

181023.086678 videoNetworkCapable: 0 -- 0 max participants.

181023.086683 audioNetworkCapable: 0 -- 0 max participants.

181023.086697 Focus Capability (after BWD):

181023.086700 audioHardwareCapable = 1

181023.086703 maxAudioParticipantsBasedOnHardware = 9

181023.086706 audioNetworkCapable = 0

181023.086708 maxAudioParticipants = 0

181023.086711 canBeAudioMultipointParticipant = 1

181023.086714 videoHardwareCapable = 1

181023.086729 maxVideoParticipantsBasedOnHardware = 3

181023.086732 videoNetworkCapable = 0

181023.086735 maxVideoParticipants = 0

181023.086738 canBeVideoMultipointParticipant = 1

181023.086741 detectedUpstreamKbits = 0

181023.086744 detectedDownstreamKbits = 0

181023.086777 vcCapabilitiesOfNetwork returns: 0x00000fff

181023.086789 Sending VCCapabilitiesDidChangeNotification

181023.086801 vcCapabilitiesOfRouter returns: 0x00000000

181023.086813 vcCapabilities returns: 0x00000fff

181023.086831 BWD: Launched thread done.

181023.086909 Found 1 cameras:

181023.086952 FaceTime HD Camera (Built-in) - 0xfa20000005ac850b (0x101, 0x400)

181023.086982 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.087007 selectCameraByGUID: 0xfa20000005ac850b (0x101) returned 0

181023.087020 selectCameraWithCMIODeviceID: 0x101 returned 1

181023.087246 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.087575 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)

181023.088078 Selected mic: Built-in Microphone / imic

181023.088116 Received VCHardwareCapsChangeNotification

2013-07-18 18:10:23.088 Messages[4386:707] Hardware Caps Dictionary: {

HasCamera = 1;

HasDV = 0;

HasMic = 0;

HasQ8 = 0;

Q8List = (

);

}

181023.088859 vcCapabilitiesOfCPU returns: 0x000f0fff

181023.088934 BWD: No existing BWD cache

181023.088942 BWD: Launching thread to determine focus capability based on bandwidth.

181023.088956 BWD: Using QuickTime value: 500000

181023.088960 dispatch_DetermineFocusCapability

181023.088965 BWD bandwidth: 500 kbits up, 500 kbits down.

181023.088978 videoNetworkCapable: 1 -- 3 max participants.

181023.088981 audioNetworkCapable: 1 -- 9 max participants.

181023.088984 Supports PCMU wideband for audio: 1 / video: 0

181023.089120 vcCapabilitiesOfNetwork returns: 0x00000fff

181023.089130 vcCapabilitiesOfRouter returns: 0x00000000

181023.089134 vcCapabilities returns: 0x00000fff

181023.089205 (IPAddr.c:80) /SourceCache/VideoConference/VideoConference-463/Video Conference/DotMacConfiguration.m:252: Cannot resolve address [configuration.apple.com]

181023.089218 BWDConfig: HTTP GET failed (0)

181023.089233 BWD GetBW failed.

181023.089236 GotBandwidth: 0/0 (up/down) @

181023.089250 BWD bandwidth: 0 kbits up, 0 kbits down.

181023.089254 videoNetworkCapable: 0 -- 0 max participants.

181023.089257 audioNetworkCapable: 0 -- 0 max participants.

181023.089266 Focus Capability (after BWD):

181023.089271 audioHardwareCapable = 1

181023.089274 maxAudioParticipantsBasedOnHardware = 9

181023.089276 audioNetworkCapable = 0

181023.089279 maxAudioParticipants = 0

181023.089281 canBeAudioMultipointParticipant = 1

181023.089284 videoHardwareCapable = 1

181023.089287 maxVideoParticipantsBasedOnHardware = 3

181023.089289 videoNetworkCapable = 0

181023.089292 maxVideoParticipants = 0

181023.089294 canBeVideoMultipointParticipant = 1

181023.089297 detectedUpstreamKbits = 0

181023.089299 detectedDownstreamKbits = 0

181023.089302 Sending VCCapabilitiesDidChangeNotification

181023.089319 BWD: Launched thread done.

181023.089677 Selected microphone is Internal microphone.

181023.828667 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 18:10:23.828 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Service/3FEC0AE6-C150-495B-B0C1-A9A84812DCE1/IPv4"

)

2013-07-18 18:10:23.829 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

181023.829590 Sending VCCapabilitiesDidChangeNotification due to network update

181023.840146 [[** MTHelper - [ConfIndex 0][CallID 0] MTHelper_Set_VCNetworkMonitorCallbackInfo en0] *************]

2013-07-18 18:10:23.840 Messages[4386:707] VCNetworkMonitorCallback: count = 1, changedKeys is (

"State:/Network/Global/IPv4"

)

2013-07-18 18:10:23.840 Messages[4386:707] VCNetworkMonitorCallback: localIP's = (

"10.147.106.77",

"fe80::ca2a:14ff:fe20:e433",

"fe80::1",

"::1"

)

181023.841388 Sending VCCapabilitiesDidChangeNotification due to network update

^C

Jul 18, 2013 1:09 PM in response to apalaistras

HI,


When you start up the Messages app it checks the Bandwidth (Internet Connection Speed) as you can see.

It is retuning a 0/0 (nothing up and nothing down scenario) result.


Although the Bonjour Text chat is only over the local LAN the app checks the speed over the internet.

In fact as it uses the same Connection Process and Protocols it actually needs internet Access to do VIdeo chats.


This log is using an older iChat 3 and 4 port


152416.704279 BWD Configuration Data: snatmap.apple.com (16384/1)

152416.704301 Connect to bwd server:16384/1 from configuration file.

152417.036736 BWD_GetBandwidth: SendRequest (from :16384)

152417.287791 BWD_GetBandwidth: SendRequest (from :16384)

152417.537947 BWD_GetBandwidth: SendRequest (from :16384)

152417.788119 BWD_GetBandwidth: SendRequest (from :16384)

152418.039156 BWD_GetBandwidth: SendRequest (from :16384)

152418.289627 BWD_GetBandwidth: SendRequest (from :16384)

152418.540031 BWD_GetBandwidth: SendRequest (from :16384)

152418.791111 BWD_GetBandwidth: SendRequest (from :16384)

152419.042190 BWD_GetBandwidth: SendRequest (from :16384)

152419.293280 BWD_GetBandwidth: SendRequest (from :16384)

152419.543933 BWD_GetBandwidth: GotResponse

152419.543962 BWD_Get: signal failed

152419.543983 BWD GetBW failed.

152419.543996 GotBandwidth: 0/0 (up/down) @

152419.544021 BWD bandwidth: 0 kbits up, 0 kbits down.

152419.544025 videoNetworkCapable: 0 -- 0 max participants.

152419.544028 audioNetworkCapable: 0 -- 0 max participants.


I have bolded the Port listsing in some lines.


It is actually testing against an Apple server

Little Snitch results

User uploaded file

I am sure this is the snatmap.mac.com server used to connect Audio Only, Video Chats and Screen Sharing connections.


The app does not know that you are going to only be using Bonjour and is testing the ability of the whole app.



User uploaded file
9:09 PM Thursday; July 18, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 19, 2013 4:19 AM in response to apalaistras

I took a look at the console, and I keep getting the following message:


Jul 19 14:15:37 xxxxxxxx-iMac-2.local Messages[568]: [Warning] Could not find transfer for guid: 65A05802-9858-46AC-BC44-7B6058336499


When i quicklook the iChat.plist I dont see that GUID as one of the accounts. I downloaded PrefSetter, added it as one of the "AccountSortOrder", but still no change.

Jul 19, 2013 12:38 PM in response to apalaistras

HI,


On the Originating History issue this would not be the cause - or at least not directly.


The various Logs suggests there might be something deeper that is an issue but is currently masked by the fact the app cannot complete a Speed test.


The GUID does look like it fulfils the format for an Account of some sort but as you say it is not one listed in the Logs at all.

I can only see about 2 there I think it is.

How many accounts do you have in Messages ?

iMessages and Bonjour would get you two to start with. (count only those Logged in)


AS you use Pacifist before and then updated the OS (with Combo version ?) to update the app I would suggest Downloading and Installing the Combo version of OS X 10.8.4 over what you have.

This can provide a sort of "maintenance" to hard to track down problems.


If this does not work I would use the Restore option and reinstall the whole OS and Apple Apps (it will be at the latest versions)






User uploaded file
8:38 PM Friday; July 19, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 20, 2013 8:46 AM in response to Ralph-Johns-UK

That is correct. I have only 2 accounts on the Preference Pane, but only Bonjour is active.


After using Pacifist and messing up with messages as much as i could, I resulted in doing a reinstallation through an old 10.8.2 installation usb I had. My Internet connectivity is quite crappy, so I have kept the AppStore app from when I originally purchased it so that I dont have to wait for ~4 hours whenever i need to re-install.


After the Reinstallation, the issue persisted, so I downloaded the 10.8.4 combo update. But still the issue persists.


Unfortunately a complete erase and re-installation is out of the question, due to licenced applications that I will have to re-download, which is a complete PITA to say the least, especially when the reason for an Erase is such a minor one as this is

Jul 20, 2013 12:46 PM in response to apalaistras

Hi,


The Restore process should be like the old Archive and Install and not touch other installed apps you have.


IF your router has it I would enable UPnP.

It allows multiple computers to use the same ports (Port Forwarding does not).

This would solve the issue of the the app giving out strange logs.


The issue about saving the History may possibly be related to the thing about when the windows are opened but it is unlikely.


There were not changes to Messages (app) itself in OS X 10.8.4 but there were changes to things that related to the displaying of iMessages in the right order (they don't always do so when syncing iPhone conversations)

This might have a small link to the History being saved issue you are having.


After that I would drag the whole of the com.apple.*.plists to the desktop (leaving only the ones belonging to non Apple Apps in the Preferences folder).

I would then return half of them (make sure Mail and Address Book ones are early returnees) and test the apps.

This will create newer versions in some cases.


With each success (or not) you should return another half of those on the Desktop and repeat until all have been returned.

This way you will be able to spot when a returned .plist suddenly creates a problem.

It is long winded especially if the suspect item is in one of the early larger moves (you will have to split these down to smaller groups of .plists)





User uploaded file
8:46 PM Saturday; July 20, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Messages not keeping history

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