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Ethernet Connection Randomly Dropping w/ AirPort Extreme Router

My wired ethernet connection drops sometimes randomly, but I think it tends to do it more if I'm in an audio chat with someone on iChat (not sure). Here is my setup:


FiOS ISP (always been reliable in the past) -> AirPort Extreme (router) -> Cisco gig-e switch (reliable) -> 2008 Mac Pro running Snow Leopard (no I do not use wifi) (my computer) -> Internet sharing to my brother's computer via ethernet port 2 (set up after the new router was installed, but problem happened without it)


It seemed to start doing this once I switched the router to AirPort Extreme. We were using the one Verizon gave us, a junky Actiontec router that was messing with our DNS and port forwardings but wasn't dropping my computer's connection randomly.


I have it set to use DHCP. When it drops, other things have connection, just not my computer. It drops for about 30 seconds then comes up. I've already tried rebooting the router and the switch. I suspect that something is funny with the DHCP because I rarely get the message that my computer's name has already been taken (by itself!), which has always happened even with the old router. Nothing is stealing my address. Anything else I should try?

Posted on Jul 12, 2013 2:53 PM

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1 reply

Jul 12, 2013 9:13 PM in response to d00dbro

Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


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What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.























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Ethernet Connection Randomly Dropping w/ AirPort Extreme Router

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