I have reset both my iPad and iPhone several times and am still not receiving email on my iPad. I can access it on my PC and iPhone.

Question

Level 1

0 points

I have reset both my iPad and iPhone several times and am still not receiving email on my iPad. I can access it on my PC and iPhone.

I have reset and rebooted both my iPhone and iPad and am still not able to get email on my iPad but why I can read it on my iPhone and PC?

iPhone 5, iOS 6.1.4

Posted on Jul 12, 2013 3:50 PM

Reply

Answer 1

Jul 12, 2013 6:05 PM in response to 431bobble

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899

Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/

Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/

Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/

Why Does My iPad Say "Cannot Connect to Server"?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html

iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621

iPad Mail

http://www.apple.com/support/ipad/mail/

Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.

 Cheers, Tom 😉

Reply