I don't know the answers to my security questions, and the option "Forget your answers? Send reset security info email to...." doesn't appear, i have a backup email listed, and I am unable to call apple or support. how do i fix this since I am unable to use ap store because of this problem.
Hi AbortedKittens,
The article below should help you reset your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
I hope this information helps ....
Have a great day!
- Judy
I read the article already,the problem was that it was inaccurate and the options shown don't actually exist.
Hi AbortedKittens,
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
- Judy
I dont have options
