3 Replies Latest reply: Jul 13, 2013 8:21 PM by whitelionoreo
4Boys1Girl Level 1 Level 1

So I've installed and uninstalled itunes 3 times, using control panel to unintall everything, then ccleaner to make sure nothing is left over.  No ipod service and stuff left.


Each time I install, the defult folder where the Media Folder, and album art folder plus all the xml and other files are put on my desk top. 


Opening up Itunes, preferences, changed folder to user/music/itunes it doesn't work, keeps defaulting back to desktop.  Help please



OS is Windows Vista

Windows Vista
  • 4Boys1Girl Level 1 Level 1

    I found the solution:



  • turingtest2 Level 9 Level 9

    Good to hear you got it fixed. A common reason for this issue is a problem with security permissions. This is another approach that may help in such cases.


    Repair Permissions

    Right-click on your main iTunes folder and click Properties,  then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.




    If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.


    Repeat with the media folder if it isn't stored inside the main iTunes folder.



  • whitelionoreo Level 1 Level 1