Unable to reinstall Mac OSX Lion after internet recovery

Question

BRohin Author

Level 1

8 points

Unable to reinstall Mac OSX Lion after internet recovery

Sequence of Events on My Macbook Air

1. I saw a flashing question mark in the morning on starting my macbook air

2. I then tried the internet recovery of my Macbook air

3. The system took me to a recovery partition where my only option was reinstall the OSX lion

4. I tried following the system till the Mac OSX lion disk selection

5. I do not see any disk to select and hence cannot proceed.

Any pointers? Is my hard disk gone for good?

Please advice Urgent!!!!

MacBook Air (13-inch Mid 2012), OS X Mountain Lion (10.8.4)

Posted on Jul 12, 2013 10:37 PM

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Answer 1

Best reply

mende1

Level 10

93,538 points

Jul 12, 2013 10:42 PM in response to BRohin

It's possible that the flash storage is damaged, but first, see if it's working properly. After starting in Internet Recovery, open Disk Utility and tell me if you see Macintosh HD in the sidebar. If so, go to Macintosh HD, open Erase tab and erase the disk. Finally, close Disk Utility and reinstall OS X.

If you don't see it, see if the flash storage appears at the top of the sidebar. If so, choose it, go to Erase tab and erase it. Then, reinstall OS X.

If you don't see the flash storage in Disk Utility or your Mac is in warranty, take it to an Apple Store or reseller

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Answer 2

BRohin Author

Level 1

8 points

Jul 12, 2013 10:53 PM in response to mende1

1. Disk Utility does not show the Macintosh HD

2. I also do not see the flash storage

Finally My Mac is still in warranty. will it be a paid service or a free service?

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Answer 3

mende1

Level 10

93,538 points

Jul 12, 2013 10:55 PM in response to BRohin

As your MacBook is in warranty, it will be repaired for free. Just take it to an Apple Store or reseller

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Answer 4

BRohin Author

Level 1

8 points

Jul 12, 2013 11:02 PM in response to mende1

Thanks for the quick response. In India we do not have an apple store only reseller.

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Answer 5

mende1

Level 10

93,538 points

Jul 12, 2013 11:03 PM in response to BRohin

In this case, take it to a reseller. They should repair it for free. In the case that they refuse to repair it, contact with Apple > http://support.apple.com/kb/HE57

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