Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

grey line down the screen

There is a grey line appearing from the top to bottom of my screen. Not sure whats going on

iPhone 5, iOS 6.1.4

Posted on Jul 13, 2013 6:04 AM

Reply
1 reply

Jul 13, 2013 7:24 AM in response to alison.obrien1

Basic troubleshooting steps outlined in the manual are restart, reset, restore from backup, restore as new. Try each of these in order until the problem is resolved. If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation. Be sure to make an appointment first at the Genius Bar so you won't have a long wait.


Best

GDG

grey line down the screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.