1 Reply Latest reply: Jul 13, 2013 7:24 AM by gdgmacguy
alison.obrien1 Level 1 Level 1 (0 points)

There is a grey line appearing from the top to bottom of my screen. Not sure whats going on


iPhone 5, iOS 6.1.4
  • gdgmacguy Level 6 Level 6 (19,530 points)

    Basic troubleshooting steps outlined in the manual are restart, reset, restore from backup, restore as new.  Try each of these in order until the problem is resolved.  If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation.  Be sure to make an appointment first at the Genius Bar so you won't have a long wait.

     

    Best

    GDG