HT201400: If you can’t connect to the iTunes Store

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JCR-R

Level 1 (0 points)

Q: Your purchase could not be completed

I am getting the following error message: "Your purchase could not be completed contact iTunes support" when trying to purchase in-game tokens for Clash of Clans app.

Please advise

Thanks

iPhone 4, iOS 6.1.4

Posted on Jul 13, 2013 10:03 AM

I have this question too

Q: Your purchase could not be completed

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by gdgmacguy,

gdgmacguy Jul 13, 2013 10:27 AM in response to JCR-R
Level 7 (21,269 points)

iPhone

Jul 13, 2013 10:27 AM in response to JCR-R

And what happened when you contacted iTunes support, like the message said?
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by clhall,

clhall Jul 13, 2013 11:38 PM in response to JCR-R
Level 1 (0 points)

Jul 13, 2013 11:38 PM in response to JCR-R

I am having the same problem. Contacted iTunes support but have not received a reply.

I can buy songs through iTunes but cannot make in-app purchases or purchases on appletv.
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HT201400: If you can’t connect to the iTunes Store

Q: Your purchase could not be completed

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by gdgmacguy,

by clhall,

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