HT203517: iCloud: Troubleshooting Documents in the Cloud

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Ebushi

Q: What can i do it through find my iPhone?

If my iPhone has been stolen and i don't want the people that took my iPhone to see the contents of the phone. what can i do to erase the data on the phone? Like through "find my iPhone"? What can i do to erase or completely lock my iPhone without me touching the phone

iPhone 4, iOS 6.1.3

Posted on Jul 13, 2013 11:17 AM

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Q: What can i do it through find my iPhone?

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  • by pvonk,

    pvonk pvonk Jul 13, 2013 11:31 AM in response to Ebushi
    Level 6 (13,739 points)
    Jul 13, 2013 11:31 AM in response to Ebushi

    If you activated the Find My iPhone service (in Settings>icloud), and if the device's batteries still have a charge, the device is not turned off and has not been reset and is connected to wifi, then you can try to track it and lock it.  Using a computer, log into icloud.com and look at the Find My iPhone page.  On a device, invoke the Find My iPhone app (get it for free at the itunes app store) and log into the icloud account.

     

    If the device is listed as "offline", then one of the requirements listed above is not met (like being connected to wifi, or if the device was stolen and the thief reset it).

     

    AND, always use a passcode that must be used when a user first opens the device.  It may seem like a pain at first, but you get used to it.