Connecting HP LaserJet P3015 printer (via Cat5e) to Extreme base

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Level 1

12 points

Connecting HP LaserJet P3015 printer (via Cat5e) to Extreme base

I've configured my network (thanks to the help of this forum):

Airport Extreme Base station (extended by Airport Express).

My laptops (connected wirelessly) run OS10.7.5. I am using Airport Utility 6.3.1

I am attempting to configure an HP LaserJet P3015n (which apparently is part of the HP3010 series) via ethernet cable. I've connected the ethernet cable from Airport Extreme to printer.

Previously, I had successfully configured the HP3015n via USB cable when my Airport Express was my "main" base station.

But now I'm unable, since configuring the Airport Extreme as my main base station and the printer via Cat5e cable, to get the HP3015n recognized via Print & Scan in the Sys Prefs or through the printer window (e.g. when you print a doc via MS Word).

I read this Apple Support Doc: "OS X Mountain Lion: Set up an IP printer" (even though I'm using 10.7.5) to see if I could glean some info.

http://support.apple.com/kb/PH11478?viewlocale=en_US

What I've done or noted:

1) removed the old p3015n listing from that I had configured via USB in case something needs to be reset

2) selected the 3015n printer (via the + sign) and tried to add software drivers for it. I select the 3015n printer as the one listed "nearby" printer (and I wonder if that printer is coming up because it was previously configured on my network or if this is a "fresh" "sighting" by my network? When I do attempt to download software for it, Apple at first reports that the software is avail but after what seems to be an attempted download, that it can't be installed.

3) I note that the HP printer address (which I gleaned form the printer's LCD screen) is 10.0.1.9

4) The driver appears to be named 3010 even though the printer is 3015. Previously I had installed the 3010 driver and that is the name by which the printer has previously been recognized.

5) I was able to printer out some pages on the printer via the LCD screen with all kinds of info. Including an "Embedded Jetdirect page," "Embedded Protocol page," and a "Configuration page." My understanding from reading a few Apple Support Docs previously is that Jetdirect is among the ways that I can configure the printer. So maybe that is one way?

Thanks for your time and insights!

Mac OS X (10.7.5)

Posted on Jul 13, 2013 1:00 PM

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Answer 1

John Galt

Level 10

156,770 points

Jul 14, 2013 10:11 PM in response to Jaco_Crash

(and I wonder if that printer is coming up because it was previously configured on my network or if this is a "fresh" "sighting" by my network?

If you removed the old USB connected printer entry in Print & Scan then the previously configured print queue is gone. In other words it is a "fresh sighting" as you described it.

You are proceeding in the right direction; I just have the following suggestions:

Instead of using the HP JetDirect protocol, try IP and Line Printer Daemon along the lines of the following screenshot:

I suggest you find a way to assign the printer a static IP address - this can probably be accomplished using the printer's front panel. Provide an IP address such as 10.0.1.100 since that is likely to be high enough not to conflict with other addresses assigned by your Extreme. You can also "reserve" that address or range of addresses in AirPort Utility, but the goal is to use a static IP address so that the printer's address doesn't change. This simplifies troubleshooting.

"Queue" should probably be left blank. "Name" is whatever you want to appear in the OS X Print dialog. "Location" is optional.

For "Print Using", click "Select printer software..." and scroll through the list until you find the appropriate HP 3010 driver, but if you cannot find it and no other driver appears to be applicable, try using Generic PostScript Printer.

This ought to lead to success.

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Answer 2

Jaco_Crash Author

Level 1

12 points

Jul 20, 2013 3:40 PM in response to John Galt

Thanks John. I will try this.

I somehow triggered the HP Printer panel and it printed out three pages of info, including some IP addresses. I wonder if one of those listed below is "static" or does one have to assign (as you note above) a static address? Or if any of this is even relevant?

Under the heading IPv4, I've got the following info listed:

Status: Ready

IP addresss 10.0.1.9

Subnet Mask 255.255.255.0

Default Gateway 10.0.1.1

Config By: DHCP

DHCP Server: 10.0.1.1

TFTP Server Not specified

Bonjour Service Name:

HP LaserJet P3010 Series [F38640]

For "Print Using", click "Select printer software..." and scroll through the list until you find the appropriate HP 3010 driver, but if you cannot find it and no other driver appears to be applicable, try using Generic PostScript Printer.

Also in the window, I have no choice of drivers. I somehow thought that these days Macs load in all the drivers available (or many of them) unlike the old days when you had to load in drivers from CD or floppy or download drivers. Last time I really messed with this type of thing was the old LaserWriter days. But I'll read the archives on this too. Thanks again!

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Answer 3

Jaco_Crash Author

Level 1

12 points

Jul 20, 2013 4:00 PM in response to Jaco_Crash

Just an update:

HP P3015 hooked up via ethernet cable. For some reason, I double-checked that I'd cleared out all the previous installations of this printer on my network (which had been connected via USB to an Airport Express), and this time I just went to print and scan prefs, added a printer, and chose the Generic Postscript Printer. And heck, it seems to be working fine now. I had to do that on all the MacBook Pro's that I have on the network.

I still kinda want to find out how to hook up the printer as an IP printer as John G. above suggests. So when I get a moment, I'll fool around with that!

Thanks.

PS. Marking this John's reply as helpful because I think it might put others onto the case as well. (I accidentally marked "help" on my own reply, but I don't think it was helpful in the least; more accidental than anything 🙂 )

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Answer 4

John Galt

Level 10

156,770 points

Jul 20, 2013 4:43 PM in response to Jaco_Crash

... I wonder if one of those listed below is "static" or does one have to assign (as you note above) a static address?

Config By: DHCP

That indicates its IP address is assigned by your Extreme - not static - so it would be preferable to configure a static IP address from the printer's front panel. There must be a way, though navigating HP's support website for instructions can be daunting.

For what it's worth this link indicates the 3015's driver ought to be included with Mountain Lion. It's for printing only, scanning is not supported. Make sure you run Software Update - any driver updates should appear in the App Store, but if you're in doubt you can always download the standalone HP driver packages here: http://support.apple.com/kb/DL907

In lieu of finding a specific driver, Generic PostScript is probably fine.

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Answer 5

DFM4

Level 1

0 points

Jan 9, 2014 8:47 PM in response to Jaco_Crash

Most older HP LaserJets must be assigned a new static IP address any time the router changed. Based on the excellent information in this thread and others, I compiled a complete protocol for doing this and in particular when using a newer (2013) Airport Extreme. My printer is an HP LaserJet 4050N.

Connect the LaserJet to one of the Airport Extreme's ethernet LAN ports using a Cat5e cable.

Open the Airport Utility

Click on the Icon of the base station to confirm the LAN IP address (usually 10.0.1.1).

Click the Edit button and then the Internet menu to display the Subnet Mask (usually 255.255.240.0).

Close by clicking Cancel.

On the LaserJet

Click the green ‘GO’ button until the display reads ‘Offline’

Click ‘MENU’ 7 times or until ‘EIO 2 JETDIRECT MENU’ shows

Press ‘ITEM’ button until ‘CFG NETWORK=NO *’ is displayed

Press ‘VALUE’ button until value reads ‘YES’

Press ‘SELECT’

Press ‘ITEM’ button until ‘CFG TCP/IP=NO*’ is displayed

Press ‘VALUE’ button until value reads ‘YES’

Press ‘SELECT’

Press ‘ITEM’ button until ‘BOOTP=NO’ is displayed (or press ‘VALUE’ button until value reads ‘NO’ and then press ‘SELECT’)

Press ‘ITEM’ button until

‘IP BYTE 1=XXX’ is displayed and where I have put ‘XXX’ using the ‘VALUE’ button enter the first number of the ‘IP’ address displayed in ‘Airport Utility’ (usually 10).

Repeat this procedure for ‘BYTE 2, 3 AND 4’ by using entering a value each time using the ‘VALUE’ button and then pressing ‘SELECT’ before finally moving onto the next ‘IP BYTE’ value using the ‘ITEM’ button.

After all of the ‘IP’ values have been entered pressing the ‘ITEM’ button will display ‘SM BYTE 1=XXX’ – this is the ‘Subnet Mask’ value. Follow the same process as for the ‘IP’ address and enter the values given in the ‘Ethernet’ pane in ‘Network’ under ‘System Preferences’.

After entering the final ‘Subnet Mask (SM)’ value (BYTE 4) press ‘SELECT’ and finally press the green ‘GO’ button.

Open System Preferences and click on "Print & Scan".

Click on the ‘+’ tab on the left of the ‘Printers’ Pane.

Click on the ‘IP’ tab.

From the drop down 'Protocol' menu select 'Line Printer Daemon'.

In the Address field enter the ‘IP’ values that you entered in the printer except change the last digit (usually 1) to 100 (usually 10.0.1.100). (The base station can manage more than 100 IP values and this ensures the first 99 other assigned IPs will not conflict.)

In the 'Print Using' menu choose a Driver/Model (if an appropriate one is not set automatically).

Click ‘Add’.

Close the 'Print & Scan' window.

The Printer name will appear as the IP address you assigned in the 'Printer' pull down menu in the Print window of your applications. Select it to print to that printer.

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