Previous 1 2 Next 19 Replies Latest reply: Apr 20, 2014 2:08 PM by ncollingridge
galenfott Level 1 (0 points)

I'm running 10.8.4. Safari is completely useless, as it crashes my entire MacPro, approximately 10 minutes after launching it. I'm using Safari, and suddenly my Mac dies as if I had unplugged it from the wall. It automatically restarts, etc. Following is the crash report. Any suggestions? Thanks.

 

 

 

Interval Since Last Panic Report:  -9 sec

Anonymous UUID:                    DD1275C0-746A-8835-3BBF-64335759D86A

 

 

Sat Jul 13 13:46:44 2013

panic(cpu 1 caller 0xffffff800da52f77): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-2050.24.15/iokit/Kernel/IOMemoryDescriptor.c pp:1424

Backtrace (CPU 1), Frame : Return Address

0xffffff821b0db470 : 0xffffff800d61d626

0xffffff821b0db4e0 : 0xffffff800da52f77

0xffffff821b0db570 : 0xffffff800da53459

0xffffff821b0db670 : 0xffffff7f8de76101

0xffffff821b0db6f0 : 0xffffff7f8ded9ad9

0xffffff821b0db740 : 0xffffff7f8ded9a24

0xffffff821b0db790 : 0xffffff7f8debf5a2

0xffffff821b0db820 : 0xffffff7f8debd752

0xffffff821b0db870 : 0xffffff7f8dea830a

0xffffff821b0db930 : 0xffffff7f8ded69b6

0xffffff821b0dbb30 : 0xffffff7f8ded810a

0xffffff821b0dbc00 : 0xffffff7f8ed134a8

0xffffff821b0dbd40 : 0xffffff7f8ed12f94

0xffffff821b0dbd50 : 0xffffff7f8ecd6348

0xffffff821b0dbd60 : 0xffffff7f8ecd63bd

0xffffff821b0dbd70 : 0xffffff7f8ecb743c

0xffffff821b0dbdb0 : 0xffffff7f8ecb5c7e

0xffffff821b0dbde0 : 0xffffff7f8ecb9d93

0xffffff821b0dbe00 : 0xffffff7f8e70b2a4

0xffffff821b0dbe20 : 0xffffff7f8e70b237

0xffffff821b0dbe50 : 0xffffff7f8ecc6c6c

0xffffff821b0dbe80 : 0xffffff7f8ecb63c2

0xffffff821b0dbed0 : 0xffffff7f8ecb4385

0xffffff821b0dbef0 : 0xffffff800da48588

0xffffff821b0dbf30 : 0xffffff800da4708a

0xffffff821b0dbf80 : 0xffffff800da471b9

0xffffff821b0dbfb0 : 0xffffff800d6b3137

      Kernel Extensions in backtrace:

         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8de 70000->0xffffff7f8e115fff

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8dc54000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8de5c000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8de19000

         com.apple.iokit.IOSurface(86.0.4)[C1007599-42D0-32FF-9F2F-C63F4E6C1DEB]@0xfffff f7f8e707000->0xffffff7f8e718fff

         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8ecad0 00->0xffffff7f8ed7afff

            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8de 70000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8de5c000

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8dc54000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8de19000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

12E55

 

 

Kernel version:

Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide:     0x000000000d400000

Kernel text base: 0xffffff800d600000

System model name: MacPro3,1 (Mac-F42C88C8)

 

 

System uptime in nanoseconds: 2615307485602

last loaded kext at 215695800453: com.aladdin.kext.aksfridge          1.0.2 (addr 0xffffff7f8f6db000, size 188416)

last unloaded kext at 252319830082: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8f5fa000, size 8192)

loaded kexts:

com.aladdin.kext.aksfridge          1.0.2

com.vara.driver.VaraAudio          1.0.3

net.telestream.driver.TelestreamAudio          1.0.5

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AppleBluetoothMultitouch          75.19

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleHDA          2.3.7fc4

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleMCCSControl          1.1.11

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.CSRBluetoothHCIControllerUSBTransport          4.1.4f2

com.apple.GeForce          8.1.2

com.apple.iokit.IOBluetoothSerialManager          4.1.4f2

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleMCEDriver          1.1.9

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.ApplePolicyControl          3.4.5

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.Oxford_Semi          3.1.7

com.apple.iokit.SCSITaskUserClient          3.5.5

com.apple.driver.XsanFilter          404

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.IOAHCIBlockStorage          2.3.1

com.apple.driver.AppleUSBHub          5.5.5

com.apple.driver.AppleIntel8254XEthernet          3.1.1b1

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AirPortBrcm43224          600.36.17

com.apple.driver.AppleAHCIPort          2.5.2

com.apple.driver.AppleIntelPIIXATA          2.5.1

com.apple.driver.AppleUSBEHCI          5.5.0

com.apple.driver.AppleUSBUHCI          5.2.5

com.apple.driver.AppleEFINVRAM          1.7

com.apple.driver.AppleACPIButtons          1.7

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.7

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2.1

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.driver.IOBluetoothHIDDriver          4.1.4f2

com.apple.driver.AppleMultitouchDriver          235.29

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.3.7fc4

com.apple.iokit.IOAudioFamily          1.8.9fc11

com.apple.kext.OSvKernDSPLib          1.6

com.apple.driver.AppleSMBusController          1.0.11d0

com.apple.iokit.IOSurface          86.0.4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2

com.apple.nvidia.nv50hal          8.1.2

com.apple.NVDAResman          8.1.2

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.iokit.IOBluetoothFamily          4.1.4f2

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.3.7fc4

com.apple.iokit.IOHDAFamily          2.3.7fc4

com.apple.driver.AppleGraphicsControl          3.4.5

com.apple.iokit.IONDRVSupport          2.3.7

com.apple.iokit.IOGraphicsFamily          2.3.7

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.3.0d51

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

com.apple.iokit.IOUSBMassStorageClass          3.5.1

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

com.apple.iokit.IOFireWireSBP2          4.2.2

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOATAPIProtocolTransport          3.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          5.5.5

com.apple.iokit.IO80211Family          530.4

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOAHCIFamily          2.3.1

com.apple.iokit.IOATAFamily          2.5.1

com.apple.iokit.IOUSBFamily          5.6.0

com.apple.iokit.IOHIDFamily          1.8.1

com.apple.driver.AppleEFIRuntime          1.7

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220.3

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          345

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.7

com.apple.iokit.IOPCIFamily          2.7.3

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0


OS X Mountain Lion (10.8.4)
  • Linc Davis Level 10 (192,897 points)

    The panic log indicates a fault in the drivers for the graphics processor (GPU.) Possible causes that have been reported include a failed GPU, overheating due to dust buildup or a failed cooling fan, and perhaps a bug that may be triggered by installing more than one NVIDIA graphics card in a 2009 Mac Pro and/or connecting more than one display.

     

    You can try booting in safe mode to rule out the system modifications you've installed as the cause, but I doubt it will make any difference.

  • galenfott Level 1 (0 points)

    Linc --

     

    Thanks, but this problem occurs ONLY when I use Safari. Not Chrome, and not any of the many Adobe graphics programs I use daily.

  • Linc Davis Level 10 (192,897 points)

    Safari does not cause kernel panics. It may trigger a panic, but the underlying cause lies elsewhere.

  • galenfott Level 1 (0 points)

    As you predicted, a safe mode reboot didn't help.

     

    I appreciate and believe what you're saying about kernel panics, but if Safari is the only program on my Mac that causes a kernel panic, and there are plenty of other web browsers available, it's hard for me to view this as "not Safari's problem". Especially in the hopes that someone from Apple will see this post, and fix it.

  • Linc Davis Level 10 (192,897 points)

    No one from Apple is going to see your post and fix it. This is a known issue. If you want to read several hundred other reports of the same thing, see below:

     

    Diagnosing cause of kernel panic on a Mac Pro

  • galenfott Level 1 (0 points)

    Pardon my naivety.

     

    But that thread is indeed illuminating. My situation seems very like that of the user "myaka". As he concluded:

     

    "What worked: I eliminated use of Safari, switching to Chrome for browsing.  No KPs since."

  • ~Bee Level 7 (31,425 points)

    galenfott--

     

    You may have a bad graphics card.  That would require taking it in.

     

    But before that, I would take a hard look at these three things:

    (are they up to date?  are they still necessary?  If not, you might consider deleting them to test as to whether they are possiblle culprits.

     

    com.aladdin.kext.aksfridge          1.0.2

    com.vara.driver.VaraAudio          1.0.3

    net.telestream.driver.TelestreamAudio          1.0.5

  • Linc Davis Level 10 (192,897 points)

    I guess I should state explicitly that since the same panic happened in safe mode, all third-party software has been ruled out definitively as the cause. There is no need to uninstall any such software.

  • ~Bee Level 7 (31,425 points)

    Ah, yes, I missed that info about safe mode.

    So at this point, I would take it in, galenfott.  Wish we had better news.

  • galenfott Level 1 (0 points)

    Thanks for all your help, guys. But given a choice between "taking it in" and "just using Chrome instead", I'm going to choose the latter! Too bad I can't use Apple software with my Apple hardware, but at least there are good alternatives. It would behoove Apple to figure out what's wrong.

  • Papa Snipes Level 1 (0 points)

    Sorry to hijack this discussion/thread.

     

    3 to 4 days ago, i've been experiencing very similar issues to the OP.

     

    Whenever i open safari, my macbook pro is unresponsive, very laggy, and not useable (It had got to the stage where i had to turn off my macbook, and turn back on).

     

    However, when safari is closed (it took about 45 mins to open and close the program), and i use chrome instead, my macbook pro runs much more smoothly.

     

    Does anyone have any info on what i can do to identify this problem? I'm not a tech wizkid here, so apologies if i dont understand any of the lingo!

     

    Thanks

  • Linc Davis Level 10 (192,897 points)

    Too bad I can't use Apple software with my Apple hardware

     

    Obviously, the reason why you can't is that the hardware is malfunctioning. If you don't want to fix it, that's fine, but your comment is a non-sequitur.

  • galenfott Level 1 (0 points)

    I disagree, but have no desire to argue with someone who's been as helpful to me as you have. I'll just apply the advice of Henny Youngman's doctor to the Safari/Chrome situation:

     

    Henny: Doctor, it hurts when I do THIS.

    Doctor: Don't DO that!

     

    Thanks again --

     

    Galen

  • ~Bee Level 7 (31,425 points)

    galen --

     

    Is there anything physically attached to your Mac?  Printer, Scanner, Hub, etc?

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