Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My mac doesnt start!!!

My mac suddenly stop working, and now it doestn start again, when i turn it on, shows me like a folder with an ? inside and dont want to start again..

What should i Do? someone knows what is happening here!!

Please heelp me!!!

MacBook Pro

Posted on Jul 13, 2013 3:42 PM

Reply
Question marked as Best reply

Posted on Jul 13, 2013 3:47 PM

hold the Option key. Somehow either the boot drive won't mount and has a bad directory from crashes and errors or the path to the drive was changed and it needs to be reset in Startup Disk control panel.


Use the Lion Recovery Mode to repair the disk w/ Command + r when you boot in Disk utility and you can set the default boot drive - Startup Disk - as well.


you should have backups and be able and know how to restore and be ready at any time before it strikes.


General purpose Mac troubleshooting guide:


Mac OS X: Starting up in Safe Mode - http://docs.info.apple.com/article.html?artnum=107393

What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564

Isolating issues in Mac OS X

Creating a temporary user to isolate user-specific problems:

Isolating an issue by using another user account

Identifying resource hogs and other tips:

Using Activity Monitor to read System Memory and determine how much RAM is being used

Starting the computer in "safe mode":

Mac OS X: What is Safe Boot, Safe Mode?

To identify potential hardware problems:

Apple Hardware Test

General Mac maintenance:

Tips to keep your Mac in top form

Direct you to the proper forum for MacBook :

MacBook Series Forums

https://discussions.apple.com/community/notebooks?view=discussions

http://www.apple.com/support/macbookpro

Mac OS X Forum

https://discussions.apple.com/community/mac_os?view=discussions


Recovery Mode

http://support.apple.com/kb/HT4718

TimeMachine 101

https://support.apple.com/kb/HT1427

http://www.apple.com/support/timemachine

Mac OS X & Mountain Lion Community

https://discussions.apple.com/community/mac_os

https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns


This forum deals with a desktop/tower 65lb Mac Pro

http://www.apple.com/support/macpro

2 replies
Question marked as Best reply

Jul 13, 2013 3:47 PM in response to Sofia Aiala

hold the Option key. Somehow either the boot drive won't mount and has a bad directory from crashes and errors or the path to the drive was changed and it needs to be reset in Startup Disk control panel.


Use the Lion Recovery Mode to repair the disk w/ Command + r when you boot in Disk utility and you can set the default boot drive - Startup Disk - as well.


you should have backups and be able and know how to restore and be ready at any time before it strikes.


General purpose Mac troubleshooting guide:


Mac OS X: Starting up in Safe Mode - http://docs.info.apple.com/article.html?artnum=107393

What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564

Isolating issues in Mac OS X

Creating a temporary user to isolate user-specific problems:

Isolating an issue by using another user account

Identifying resource hogs and other tips:

Using Activity Monitor to read System Memory and determine how much RAM is being used

Starting the computer in "safe mode":

Mac OS X: What is Safe Boot, Safe Mode?

To identify potential hardware problems:

Apple Hardware Test

General Mac maintenance:

Tips to keep your Mac in top form

Direct you to the proper forum for MacBook :

MacBook Series Forums

https://discussions.apple.com/community/notebooks?view=discussions

http://www.apple.com/support/macbookpro

Mac OS X Forum

https://discussions.apple.com/community/mac_os?view=discussions


Recovery Mode

http://support.apple.com/kb/HT4718

TimeMachine 101

https://support.apple.com/kb/HT1427

http://www.apple.com/support/timemachine

Mac OS X & Mountain Lion Community

https://discussions.apple.com/community/mac_os

https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns


This forum deals with a desktop/tower 65lb Mac Pro

http://www.apple.com/support/macpro

My mac doesnt start!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.