Issues with restoring ipod in itunes
My ipod says to restore in itunes. However, when i connect via the usb, the ipod is not recognized in itunes. What do I need to do to get it recognized in itunes so I can try a restore?
Hello rbambrick,
Thanks for the question. Depending on your symptoms, the following articles may provide a resolution to your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Also, the following troubleshooting assistant may be helpful:
.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks,
Matt M.