hi my name is Riley and i reedemed a $20 gift card and when i tried to purchase an app it came up asking for security questions that had never put on when i set up my account, can you help?

hi my name is Riley and i reedemed a $20 gift card and when i tried to purchase an app it came up asking for security questions that had never put on when i set up my account, can you help?

Posted on Jul 14, 2013 12:50 AM

Reply
1 reply

Jul 16, 2013 7:06 AM in response to riley2062

Hi Riley!


I have a general article about Apple ID security questions here that should be able to answer some of your questions. This article can be found here:


Apple ID: All about Apple ID security questions

http://support.apple.com/kb/HT5665


That article can also help guide you through resetting your Apple ID security questions in case you need to perform that process. Thanks for being a part of the Apple Support Communities!


Regards,

Braden

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hi my name is Riley and i reedemed a $20 gift card and when i tried to purchase an app it came up asking for security questions that had never put on when i set up my account, can you help?

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