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My volume doesn't work- there's a circle with a line through it that pops up with I try to adjust it- does anyone know how to fix this?

I cannot adjust the volume on my mac- when I try to it shows up on the screen as max volume and underneath it there's a circle with a line through it. Any suggestions?


Elle

MacBook Pro

Posted on Jul 14, 2013 10:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2013 11:03 AM

1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers / Headphones

Make sure Mute is not enabled.


2. Remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.




3. Reset PRAM. http://support.apple.com/kb/PH4405


4. Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Under Mute any of the boxes checked? If so, uncheck it.

1 reply
Question marked as Top-ranking reply

Jul 14, 2013 11:03 AM in response to ElleAliceRose

1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers / Headphones

Make sure Mute is not enabled.


2. Remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.




3. Reset PRAM. http://support.apple.com/kb/PH4405


4. Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Under Mute any of the boxes checked? If so, uncheck it.

My volume doesn't work- there's a circle with a line through it that pops up with I try to adjust it- does anyone know how to fix this?

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