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ipod Classic does not show up in iTunes and will not sync

My ipod classic does not show up as a device in iTunes. It was working just a week or so ago, but each time I plug it in the screen says connected, then switches to Ejected, you can now disconnect, then says OK to disconnect and then goes to the home screen. Can someone advise me on what is going on and what I need to do to fix it! Thanks!!!

Posted on Jul 14, 2013 10:32 AM

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Question marked as Best reply

Posted on Jul 16, 2013 9:13 AM

Hello MSavaski,



Thanks for the question. Depending on your symptoms, the following articles may provide a resolution to your issue:


iPod: Appears in Windows but not in iTunes

http://support.apple.com/kb/TS1363


iPod not recognized in 'My Computer' and in iTunes for Windows

http://support.apple.com/kb/TS1369


Also, the following troubleshooting assistant may be helpful:


Apple - Support - iPod - iPod classic Troubleshooting Assistant

http://www.apple.com/support/ipod/five_rs/classic/



Thanks,


Matt M.

3 replies
Question marked as Best reply

Jul 16, 2013 9:13 AM in response to MSavaski

Hello MSavaski,



Thanks for the question. Depending on your symptoms, the following articles may provide a resolution to your issue:


iPod: Appears in Windows but not in iTunes

http://support.apple.com/kb/TS1363


iPod not recognized in 'My Computer' and in iTunes for Windows

http://support.apple.com/kb/TS1369


Also, the following troubleshooting assistant may be helpful:


Apple - Support - iPod - iPod classic Troubleshooting Assistant

http://www.apple.com/support/ipod/five_rs/classic/



Thanks,


Matt M.

ipod Classic does not show up in iTunes and will not sync

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