I have a blank screen unless zoomed way out when continents are visible in very pale green. When zoomed in, there is nothing visible at all, except the blue blob showing where I am, and oddly if I turn on traffic, then some traffic symbols appear. It is impossible to remove then re-install the app, so is there anything else I can do short of restoring the iPhone?
Thanks in advance for replies.
Hi, bridgarw2.
I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
If the issue persists, see the section labeled Troubleshooting Maps in the article below.
http://support.apple.com/kb/HT5429
Cheers,
Jason H.
Thanks for the suggestions Jason - I have already quit the app, restarted my iPhone and reset my iPhone, and checked the Using Maps page, all with the same result. What I need to be able to do is remove the app then download it again but of course this is impossible as it is part of the iOS. I don't want to wipe my iPhone unless it is really the only way to get a working map app again.
Has anyone solved the Apple Map App problem of no map data?
