HT203167: If you see an exclamation point next to your items in iTunes

Learn about If you see an exclamation point next to your items in iTunes

Jimnelson3

Level 1 (0 points)

Q: I am Trying to Access my movie purchase Lincoln. as it now stands i cannot watch the movie lincoln

I am Trying to Access my movie purchase Lincoln. as it now stands i cannot watch the movie lincoln

iMac (27-inch Late 2009), iOS 6.1.4

Posted on Jul 14, 2013 4:20 PM

I have this question too

Q: I am Trying to Access my movie purchase Lincoln. as it now stands i cannot watch the movie lincoln

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Helpful answers

by ariel s,

ariel s Jul 16, 2013 11:09 AM in response to Jimnelson3
Level 4 (1,702 points)

Jul 16, 2013 11:09 AM in response to Jimnelson3

Hi Jimnelson3,

You can download the movie again by following these instructions:

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519

If you continue to have trouble with your download, you can also report this issue to the iTunes Store:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933

I hope this helps!
- Ari
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