Macbook trackpad won't click

Question

Macbook trackpad won't click

I bought a Macbook Pro with Retina Display a little over a month ago. When I bought it, the trackpad could physically click fine, but I changed the settings to "tap to click". Today I tried actually clicking and the trackpad barely presses down and I can only hear a very faint "click" sound. I'm fairly sure that the trackpad could click fine yesterday.

I use my laptop almost every day for at least several hours. I do eat sometimes when I'm on my laptop but I don't think anything could get under the trackpad, could it? What do you think the problem could be? Thank you!

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on Jul 14, 2013 6:22 PM

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Answer 1

Best reply

Courcoul

Level 6

18,558 points

Jul 14, 2013 7:22 PM in response to Pepsi Villella

Yep, debris in the tiny gap between the trackpad and the aluminum body can impede movement. Examine with a strong light and, maybe, a magnifier if hard of seeing to confirm.

Since the Retina is still under the base one-year warranty, best bet is to take it to the Apple Store. Believe me, they have a long history of seeing problems like yours.

Also, given your first brush with danger on the Retina, consider getting the two-year AppleCare extension later on. Only requisite is that you activate it before the base warranty runs out.

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Answer 2

Jul 14, 2013 7:30 PM in response to Courcoul

If I do find debris in that space, how can I remove it? Also, is it possible that something other than debris is the issue?

I do have an AppleCare protection plan already, just in case.

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Answer 3

Courcoul

Level 6

18,558 points

Jul 14, 2013 10:12 PM in response to Pepsi Villella

You can try blowing it out with a compressed air "duster", can press down at the same time to help release the offending crumb. But if it doesn't work out, better leave it to the Geniuses. After all, it isn't an El Cheapo computer to begin with.

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Answer 4

Jul 19, 2013 4:19 PM in response to Courcoul

Thanks! There were some crumbs stuck in the gap; I was able to remove them and now the trackpad clicks fine. If I have more problems with the trackpad, I'll go to the Apple store. Thanks again!

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Answer 5

anth2013

Level 2

290 points

Jul 19, 2013 4:47 PM in response to Pepsi Villella

Dnt eat within computer u can send any bits go anywhere on trackpad to keyboard, just be careful next time....😝

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