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I have been using iTunes for a number of years and I have never had any problems installing it.
Now I am trying to install the latest version of iTunes on a Windows 7 64bit version and I have a problem.
he installer starts and there is no progress. It is stuck on Installing Apple Application Support.
Thanks
Claysche
Windows 7
Do you see an error message or number when the problem occurs?
Were you able to install the latest Windows updates and disable potentially conflicting software, as suggested in the article above?
Try installing Apple Application Support only by extracting it from iTunessetup.exe, as suggested in this thread -> i get a message Apple Application support is required,reinstall iTunes plus err 2,all this happened since last update reinstalling does'nt fix problem
Do you see an error message or number when the problem occurs?
Were you able to install the latest Windows updates and disable potentially conflicting software, as suggested in the article above?
Try installing Apple Application Support only by extracting it from iTunessetup.exe, as suggested in this thread -> i get a message Apple Application support is required,reinstall iTunes plus err 2,all this happened since last update reinstalling does'nt fix problem
Hi Claysche,
Here is an article of troubleshooting the installation of iTunes that I would recommend trying first:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari
AliaMarie7 wrote:
I cannot get iTunes to download on any of my computers at home. I've tried a different browser, I've tried uninstalling, and I know that all the components are off my computer. I'm still not able to dowload it.
Take a look at this -> iTunes: Downloading iTunes for Windows using Internet Explorer
If it doesn't help, start a new discussion with details about the problem you're seeing, include error messages, things you've tried and any other relevant info you can think of.
Try repairing Apple Software Update from the Programs and Features control panel, then reinstall iTunes.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Hi Ariel,
I thank you for your post, but after following the guide I am still not able to install iTunes successfully 😟
Do you have any other suggestions please?
Thanks,
Claysche
I was given no error messages.
Thanks your reply solved m issue, I downloaded iTunes and using WinRAR I extracted the installer. I installed Apple Application Support.msi and it successfully intalled. I later installed the other parts of the installer. rpoblem solved thanks!!
I cannot get iTunes to download on any of my computers at home. I've tried a different browser, I've tried uninstalling, and I know that all the components are off my computer. I'm still not able to dowload it.
I also got this problem.
Thanks,
Daniel
Anytime!
i need help it gets stuck at status then rolling back action then just says run again
iTunes not installing- Stuck on Installing Apple Application Support
