3 Replies Latest reply: Jul 15, 2013 9:11 AM by Linc Davis
dtflannery Level 1 Level 1 (0 points)

About a week ago, my I started up my computer and it was stuck on the grey loading screen with the wheel for 5-10 minutes. I have restarted it a couple times since, and the same issue persists. I have lots of free space (392 GB), so I have no idea what could have caused this. If anyone has experienced this before or could provide tips, I would appreciate it. Thank you.


MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.4)
  • Linc Davis Level 10 Level 10 (146,980 points)

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

      

    View Show Log List

      

    from the menu bar.

      

    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

     

    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.

     

    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • dtflannery Level 1 Level 1 (0 points)

    7/15/13 12:30:44.000 AM bootlog[0]: BOOT_TIME 1373862644 0

    7/15/13 12:39:31.000 AM kernel[0]: PMAP: PCID enabled

    7/15/13 12:39:31.000 AM kernel[0]: PMAP: Supervisor Mode Execute Protection enabled

    7/15/13 12:39:31.000 AM kernel[0]: Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

    7/15/13 12:39:31.000 AM kernel[0]: vm_page_bootstrap: 922035 free pages and 118349 wired pages

    7/15/13 12:39:31.000 AM kernel[0]: kext submap [0xffffff7f80737000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000737000]

    7/15/13 12:39:31.000 AM kernel[0]: zone leak detection enabled

    7/15/13 12:39:31.000 AM kernel[0]: standard timeslicing quantum is 10000 us

    7/15/13 12:39:31.000 AM kernel[0]: standard background quantum is 2500 us

    7/15/13 12:39:31.000 AM kernel[0]: mig_table_max_displ = 74

    7/15/13 12:39:31.000 AM kernel[0]: TSC Deadline Timer supported and enabled

    7/15/13 12:39:31.000 AM kernel[0]: corecrypto kext started!

    7/15/13 12:39:31.000 AM kernel[0]: Running kernel space in FIPS MODE

    7/15/13 12:39:31.000 AM kernel[0]: Plist hmac value is    735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d

    7/15/13 12:39:31.000 AM kernel[0]: Computed hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d

     

    Process:         SymDaemon [5035]

    Path:            /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

    Identifier:      SymDaemon

    Version:         5.2 (4)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [1]

    User ID:         0

     

     

    Date/Time:       2013-07-12 02:27:34.061 -0400

    OS Version:      Mac OS X 10.8.4 (12E55)

    Report Version:  10

     

     

    Crashed Thread:  11  Dispatch queue: com.symantec.firewall.ruleset

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: EXC_I386_GPFLT

     

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x00007fff95ea4686 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff95ea3c42 mach_msg + 70

    2   com.apple.CoreFoundation                0x00007fff8b755233 __CFRunLoopServiceMachPort + 195

    3   com.apple.CoreFoundation                0x00007fff8b75a916 __CFRunLoopRun + 1078

    4   com.apple.CoreFoundation                0x00007fff8b75a0e2 CFRunLoopRunSpecific + 290

    5   com.apple.CoreFoundation                0x00007fff8b768dd1 CFRunLoopRun + 97

    6   com.symantec.daemon                     0x0000000100005fb6 main + 67

    7   com.symantec.daemon                     0x00000001000021f0 0x100000000 + 8688

     

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff95ea6d16 kevent + 10

    1   libdispatch.dylib                       0x00007fff8d0afdea _dispatch_mgr_invoke + 883

    2   libdispatch.dylib                       0x00007fff8d0af9ee _dispatch_mgr_thread + 54

     

     

    Thread 2:: EventSources

    0   libsystem_kernel.dylib                  0x00007fff95ea4686 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff95ea3c42 mach_msg + 70

    2   com.apple.CoreFoundation                0x00007fff8b755233 __CFRunLoopServiceMachPort + 195

    3   com.apple.CoreFoundation                0x00007fff8b75a916 __CFRunLoopRun + 1078

    4   com.apple.CoreFoundation                0x00007fff8b75a0e2 CFRunLoopRunSpecific + 290

    5   com.apple.CoreFoundation                0x00007fff8b768dd1 CFRunLoopRun + 97

    6   com.symantec.daemon                     0x0000000100005e11 0x100000000 + 24081

    7   com.symantec.symbase                    0x0000000100047023 ZThread::Uninitialize(int) + 441

    8   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    9   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 3:: com.apple.CFSocket.private

    0   libsystem_kernel.dylib                  0x00007fff95ea6322 __select + 10

    1   com.apple.CoreFoundation                0x00007fff8b799f46 __CFSocketManager + 1302

    2   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    3   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 4:: com.symantec.licensing.dylib

    0   libsystem_kernel.dylib                  0x00007fff95ea4686 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff95ea3c42 mach_msg + 70

    2   com.apple.CoreFoundation                0x00007fff8b755233 __CFRunLoopServiceMachPort + 195

    3   com.apple.CoreFoundation                0x00007fff8b75a916 __CFRunLoopRun + 1078

    4   com.apple.CoreFoundation                0x00007fff8b75a0e2 CFRunLoopRunSpecific + 290

    5   com.apple.CoreFoundation                0x00007fff8b768dd1 CFRunLoopRun + 97

    6   SymLicensingInternal.dylib              0x00000001046b7810 Factory + 543

    7   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    8   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 5:: com.apple.NSURLConnectionLoader

    0   libsystem_kernel.dylib                  0x00007fff95ea4686 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff95ea3c42 mach_msg + 70

    2   com.apple.CoreFoundation                0x00007fff8b755233 __CFRunLoopServiceMachPort + 195

    3   com.apple.CoreFoundation                0x00007fff8b75a916 __CFRunLoopRun + 1078

    4   com.apple.CoreFoundation                0x00007fff8b75a0e2 CFRunLoopRunSpecific + 290

    5   com.apple.Foundation                    0x00007fff8bcb7546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356

    6   com.apple.Foundation                    0x00007fff8bd15562 __NSThread__main__ + 1345

    7   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    8   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 6:

    0   libsystem_kernel.dylib                  0x00007fff95ea60fa __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff9522d023 _pthread_cond_wait + 927

    2   com.symantec.avscan                     0x000000010421291c AVPluginFactory + 42858

    3   com.symantec.avscan                     0x0000000104212c75 AVPluginFactory + 43715

    4   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    5   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 7:

    0   libsystem_kernel.dylib                  0x00007fff95ea60fa __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff9522d023 _pthread_cond_wait + 927

    2   com.symantec.avscan                     0x0000000104212d38 AVPluginFactory + 43910

    3   com.symantec.avscan                     0x0000000104212c75 AVPluginFactory + 43715

    4   libsystem_c.dylib                       0x00007fff952287a2 _pthread_start + 327

    5   libsystem_c.dylib                       0x00007fff952151e1 thread_start + 13

     

     

    Thread 8:

    0   libsystem_kernel.dylib                  0x00007fff95ea66d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff9522af4c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x00007fff9522ad13 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 9:: Dispatch queue: com.symantec.APRawData

    0   libsystem_kernel.dylib                  0x00007fff95ea60e6 __psynch_cvsignal + 10

    1   libsystem_c.dylib                       0x00007fff9522cb7a pthread_cond_signal_thread_np + 691

    2   com.symantec.avscan                     0x0000000104212a0a AVPluginFactory + 43096

    3   com.symantec.avscan                     0x00000001042138db AVPluginFactory + 46889

    4   com.symantec.avscan                     0x0000000104214332 AVPluginFactory + 49536

    5   libdispatch.dylib                       0x00007fff8d0b0f01 _dispatch_call_block_and_release + 15

    6   libdispatch.dylib                       0x00007fff8d0ad0b6 _dispatch_client_callout + 8

    7   libdispatch.dylib                       0x00007fff8d0ae47f _dispatch_queue_drain + 235

    8   libdispatch.dylib                       0x00007fff8d0ae2f1 _dispatch_queue_invoke + 52

    9   libdispatch.dylib                       0x00007fff8d0ae1c3 _dispatch_worker_thread2 + 249

    10  libsystem_c.dylib                       0x00007fff9522ad0b _pthread_wqthread + 404

    11  libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 10:

    0   libsystem_kernel.dylib                  0x00007fff95ea66d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff9522af4c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x00007fff9522ad13 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 11 Crashed:: Dispatch queue: com.symantec.firewall.ruleset

    0   libsystem_c.dylib                       0x00007fff9522dbf9 pthread_mutex_lock + 20

    1   com.symantec.symbase                    0x0000000100039f70 ZStHoldReadWriteLock::GetLockStack() + 180

    2   com.symantec.sharedsettings.framework          0x00000001000a0831 SymSS2::ZssHash::ObjectRefForKey(SymSS2::ZssSymbol const*, SymSS2::ZssObject**) const + 125

    3   com.symantec.personalFirewall.framework          0x000000010279700f SymFW::ProtectionSettings* SymSS2::ZssHash::CopyObjectForKey<SymFW::ProtectionSettings>(SymSS2::ZssSymbol* ) + 35

    4   com.symantec.personalFirewall.framework          0x0000000102797200 SymFW::ProtectionSettings* SymSS2::ZssHash::CopyObjectForKey<SymFW::ProtectionSettings>(char const*) + 42

    5   com.symantec.personalFirewall.daemon          0x00000001042c63eb PersonalFirewallDaemonFactory + 33565

    6   com.symantec.daemon.fw                  0x00000001046567eb PortsFirewallFactory + 12555

    7   com.symantec.daemon.fw                  0x000000010465692f PortsFirewallFactory + 12879

    8   com.symantec.daemon.fw                  0x00000001046589a4 PortsFirewallFactory + 21188

    9   com.symantec.daemon.fw                  0x0000000104655dd4 PortsFirewallFactory + 9972

    10  com.symantec.framework.fw               0x0000000100784d47 SymFW::RulesRegion::addRule(SymFW::RulesetManager&, SymFW::Rule&, bool) + 33

    11  com.symantec.daemon.fw                  0x0000000104660dec PortsFirewallFactory + 55052

    12  com.symantec.daemon.fw                  0x00000001046576db PortsFirewallFactory + 16379

    13  com.symantec.daemon.fw                  0x0000000104657cf6 PortsFirewallFactory + 17942

    14  com.symantec.symbase                    0x0000000100043653 SymException::ExceptionData::~ExceptionData() + 39

    15  libdispatch.dylib                       0x00007fff8d0ad0b6 _dispatch_client_callout + 8

    16  libdispatch.dylib                       0x00007fff8d0ae47f _dispatch_queue_drain + 235

    17  libdispatch.dylib                       0x00007fff8d0ae2f1 _dispatch_queue_invoke + 52

    18  libdispatch.dylib                       0x00007fff8d0ae1c3 _dispatch_worker_thread2 + 249

    19  libsystem_c.dylib                       0x00007fff9522ad0b _pthread_wqthread + 404

    20  libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 12:

    0   libsystem_kernel.dylib                  0x00007fff95ea66d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff9522af4c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x00007fff9522ad13 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 13:

    0   libsystem_kernel.dylib                  0x00007fff95ea66d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff9522af4c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x00007fff9522ad13 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x00007fff952151d1 start_wqthread + 13

     

     

    Thread 11 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000000  rbx: 0x333130322f7365cf  rcx: 0x0000000000000000  rdx: 0x0000000000000000

      rdi: 0x333130322f7365cf  rsi: 0x333130322f7365cf  rbp: 0x00000001053198c0  rsp: 0x0000000105319880

       r8: 0x00000001000bcc80   r9: 0x0000000103810c00  r10: 0x0000000000000400  r11: 0x0000000000000002

      r12: 0x0000000105319940  r13: 0x0000000100230420  r14: 0x333130322f7365cf  r15: 0x0000000000000000

      rip: 0x00007fff9522dbf9  rfl: 0x0000000000010202  cr2: 0x00000001001fd000

    Logical CPU: 2

     

     

    Binary Images:

           0x100000000 -        0x100025fef +com.symantec.daemon (5.2 - 4) <ABBCEBF0-45AC-800D-2FBB-1E8416D449D5> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

           0x100033000 -        0x10006cfff +com.symantec.symbase (5.2 - 11) <97A422B1-E7EC-F33D-3A18-D6BDEE818054> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase

           0x100093000 -        0x1000bafe7 +com.symantec.sharedsettings.framework (5.2 - 2) <63A3B2CE-9037-E3F4-9900-047112567233> /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/B/SymSharedSett ings

           0x1000d2000 -        0x100100fef +com.symantec.daemon.framework (5.2 - 4) <FA77891D-F9A5-2B59-4663-2CA8E105B07B> /Library/PrivateFrameworks/SymDaemon.framework/Versions/A/SymDaemon

           0x100191000 -        0x1001b1ff7 +com.symantec.licensing.daemon (1.5 - 20) <F11950F5-7DB8-609E-5530-938A93073AAC> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymLicensing.bundle/Conten ts/MacOS/SymLicensing

           0x1001c2000 -        0x1001ceff7 +com.symantec.licensing (1.5 - 20) <824E1606-1F75-BA6B-80C7-9EA4A02EFE0D> /Library/PrivateFrameworks/SymLicensing.framework/Versions/A/SymLicensing

           0x100483000 -        0x1004a5fef +com.symantec.uiagent.framework (5.2 - 6) <1611F05F-08CB-6E8F-A116-E34C5D01206D> /Library/PrivateFrameworks/SymUIAgent.framework/Versions/A/SymUIAgent

           0x1004d0000 -        0x1004daff7 +com.symantec.daemon.autosetup (5.4.1 - 53) <6C4749BC-0A86-A193-9E53-E676A433B92D> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymAutoSetup.bundle/Conten ts/MacOS/SymAutoSetup

           0x100700000 -        0x100701ff7 +com.symantec.appblocking.logging (5.4.1 - 53) <2B700E30-69C7-7A04-EB19-E107C2AD72A3> /Library/Application Support/Symantec/*/UIAAppBlockingPlugIn.bundle/Contents/MacOS/UIAAppBlockingPlu gIn

           0x100766000 -        0x100767ff7 +libecomlodr.dylib (1) <27D3B942-E800-13F7-3CF2-8C004C275CD4> /usr/local/lib/libecomlodr.dylib

           0x100783000 -        0x1007cbfef +com.symantec.framework.fw (5.2 - 5) <9A4D27DF-94DF-5B6D-0CAE-A1424BCF6C35> /Library/PrivateFrameworks/SymFirewall.framework/Versions/A/SymFirewall

           0x1007f2000 -        0x1007f5fef +com.symantec.deepSight.extractor.daemon (4.8f2) <90B7756C-49D9-36F0-A111-A10A79F21C44> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymExtractor.bundle/Conten ts/MacOS/SymExtractor

           0x10223d000 -        0x10223efff +com.symantec.locationAwareness.logging (5.4.1 - 53) <10786403-D4E4-8D16-7305-6C552373DA62> /Library/Application Support/Symantec/*/UIALocAwarenessPlugIn.bundle/Contents/MacOS/UIALocAwarenessP lugIn

           0x1022a8000 -        0x1022bbfef +com.symantec.daemon.connectionTracking (5.4.1 - 53) <9F9EB297-3304-8D9F-1181-C26FCC68382A> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymConnectionTracking.bund le/Contents/MacOS/SymConnectionTracking

           0x1022c7000 -        0x1022dcfff +com.symantec.daemon.applicationFirewall (5.4.1 - 53) <E272BDD3-C286-C3E8-E942-29D0DE2A73DF> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymApplicationFirewall.bun dle/Contents/MacOS/SymApplicationFirewall

           0x1022ea000 -        0x1022f5fe7 +com.symantec.uiagent.symdaemon (5.2 - 6) <020595A3-AAA7-CB1C-2880-7D6CC2E469CB> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/UIAgent.bundle/Contents/Ma cOS/UIAgent

           0x102783000 -        0x1027acff7 +com.symantec.personalFirewall.framework (5.4.1 - 53) <0DB6FBC3-BB38-66C0-9EBF-AA340D504A78> /Library/PrivateFrameworks/SymPersonalFirewall.framework/Versions/A/SymPersonal Firewall

           0x1027dc000 -        0x1027e3fef +com.symantec.daemon.autoblock (5.4.1 - 53) <5BE0486B-49F3-6E53-008D-FB865E9818CF> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymAutoBlock.bundle/Conten ts/MacOS/SymAutoBlock

           0x1027ec000 -        0x1027f6fef +com.symantec.ips (3.8 - 4) <C1BEA9B4-9A97-042B-51BA-731784264E43> /Library/PrivateFrameworks/SymIPS.framework/Versions/A/SymIPS

           0x104206000 -        0x104226fe7 +com.symantec.avscan (12.4.1 - 47) <DBD16032-5DF8-96F4-A3D6-D4DB011292D6> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/AVDaemonPlugin.bundle/Cont ents/MacOS/AVDaemonPlugin

           0x104239000 -        0x10423afff +com.symantec.nortonantivirus.logging (12.4.1 - 48) <27D38AE2-ACBE-5FC6-DA2D-A3C845F6CFA0> /Library/Application Support/Symantec/*/UIALogSymAVPlugIn.bundle/Contents/MacOS/UIALogSymAVPlugIn

           0x10423f000 -        0x104245ff7 +com.symantec.avscan.framework (1.2 - 38) <2CE8AB08-7DBF-9074-D383-B5B4A816247E> /Library/PrivateFrameworks/SymAVScan.framework/Versions/B/SymAVScan

           0x1042bc000 -        0x1042d3ff7 +com.symantec.personalFirewall.daemon (5.4.1 - 53) <F62734CC-9787-FA02-61C9-95B81F13ED1C> /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/PlugIns/SymPersonalFirewall.bundle /Contents/MacOS/SymPersonalFirewall

           0x1043bf000 -        0x1043f5fef +ecsvrmac.dlb (???) <A623278A-8DE8-73C0-E83A-FEAD6C6C924A> /Library/Application Support/Symantec/*/ecsvrmac.dlb

           0x104480000 -        0x1044a8fff +navenmac.dlb (???) <CF942D86-8433-E349-1F94-BE76AE7D8142> /Library/Application Support/Symantec/*/navenmac.dlb

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        0x7fff93c45000 -     0x7fff93ea0ff7  com.apple.QuartzComposer (5.1 - 284) <4B416D48-8B1E-31B9-B334-6C38430930AC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

        0x7fff93eca000 -     0x7fff93f05fff  com.apple.LDAPFramework (2.4.28 - 194.5) <7C71C445-2B52-3AC0-97E5-9F2E692C8F5C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

        0x7fff93f06000 -     0x7fff93f2dff7  com.apple.PerformanceAnalysis (1.16 - 16) <1BDA3662-18B7-3F38-94E5-9ACD477A7682> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

        0x7fff93f2e000 -     0x7fff93f2effd  com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

        0x7fff93f2f000 -     0x7fff93f30ff7  libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib

        0x7fff93f31000 -     0x7fff948c14af  com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

        0x7fff948c2000 -     0x7fff948f8ff7  libsystem_info.dylib (406.17) <C9BA1024-043C-3BD5-908F-AF709E05DEE4> /usr/lib/system/libsystem_info.dylib

        0x7fff948f9000 -     0x7fff94918ff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib

        0x7fff9491b000 -     0x7fff9494ffff  com.apple.securityinterface (6.0 - 55024.4) <FCF87CA0-CDC1-3F7C-AADA-2AC3FE4E97BD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

        0x7fff94953000 -     0x7fff94954fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib

        0x7fff94971000 -     0x7fff94972ff7  libSystem.B.dylib (169.3) <92475A81-385C-32B9-9D6D-38E4BAC90996> /usr/lib/libSystem.B.dylib

        0x7fff94973000 -     0x7fff9499efff  libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib

        0x7fff9499f000 -     0x7fff94a94fff  libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib

        0x7fff94a9a000 -     0x7fff94ba5fff  libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

        0x7fff94ba8000 -     0x7fff94bb4ff7  com.apple.DirectoryService.Framework (10.8 - 151.10) <4F3284A9-EFD4-3A77-8B7F-D3D611D656A0> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

        0x7fff94ce0000 -     0x7fff94ce5fff  com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

        0x7fff94ed4000 -     0x7fff94edfff7  com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

        0x7fff94f50000 -     0x7fff95185ff7  com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

        0x7fff95214000 -     0x7fff952e0ff7  libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib

        0x7fff952e1000 -     0x7fff95324ff7  com.apple.bom (12.0 - 192) <0EFE0F2D-B6DE-3D1E-93C2-EED6D96F70A2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

        0x7fff95325000 -     0x7fff95330fff  com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

        0x7fff95331000 -     0x7fff955d5ff7  com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage

        0x7fff955db000 -     0x7fff9564bfff  com.apple.ISSupport (1.9.8 - 56) <19436666-D781-3C6A-B091-85BE7316E4B2> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

        0x7fff9564c000 -     0x7fff9574efff  libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib

        0x7fff9574f000 -     0x7fff95b6cfff  FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght

        0x7fff95b6d000 -     0x7fff95e84ff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

        0x7fff95e85000 -     0x7fff95e93fff  com.apple.Collaboration (68 - 68) <04EA380A-5002-3D49-9CAB-99FAC0154E49> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration

        0x7fff95e94000 -     0x7fff95eafff7  libsystem_kernel.dylib (2050.24.15) <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib

     

     

    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 3

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 8625

        thread_create: 0

        thread_set_state: 0

     

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=190.5M resident=133.5M(70%) swapped_out_or_unallocated=57.0M(30%)

    Writable regions: Total=200.4M written=141.7M(71%) resident=138.1M(69%) swapped_out=5184K(3%) unallocated=62.3M(31%)

     

    REGION TYPE                      VIRTUAL

    ===========                      =======

    MALLOC                            183.9M

    MALLOC guard page                    48K

    Memory tag=251                        8K

    SQLite page cache                  1440K

    STACK GUARD                        56.1M

    Stack                              14.2M

    VM_ALLOCATE                          12K

    __DATA                             16.9M

    __IMAGE                             528K

    __LINKEDIT                         53.7M

    __TEXT                            136.8M

    __UNICODE                           544K

    mapped file                        18.3M

    shared memory                       308K

    ===========                      =======

    TOTAL                             482.6M

  • Linc Davis Level 10 Level 10 (146,980 points)

    Remove the Norton/Symantec product by following the instructions on either of these pages:

    Uninstalling your Norton product for Mac

    Removing Symantec programs for Macintosh

    If you have a different version of the product, the procedure may be different. Back up all data before making any changes.