11 Replies Latest reply: Aug 27, 2014 5:33 AM by Axeman1020
Ardwa Level 1 (0 points)

I am attaching a photo in the normal way with 'windows friendly' active - BUT - recipient cannot view the image without rt. click and save as.


Annoying and not a problem before that I know of.


Solution please??


Important I solve this as look a bit of a numpy at the moment - prob. am! ;-)


Thank you



  • Axeman1020 Level 6 (14,235 points)

    I suspect the problem is on their end. What kind of file is it .png? Windows doesn't open .png natively. If it is a .png export it as a .jpg and try again.


    It could alos be a security setting on their end if they are using Outlook. Outlook likes to block photos by default

  • Ardwa Level 1 (0 points)



    the image is a jpg.


    A comment from other Windows contact says the image is "embedded"? - not "attached" and that is the problem.


    Any thoughts?


    Thank you so far.

  • Axeman1020 Level 6 (14,235 points)

    Mail.app by default displays images inline, and most email clients won’t recognize them as attachments. If you right click (or ctrl click with a one button mouse) on the image you can select to view the image as icon, which makes it behave like a normal attachment. To make this the default behavior you’ll need to use the Terminal to set the preference. Terminal is in Applications>Utilities. Open Terminal and type:



    defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes



    That will make every attachment you send act like an attachment instead of a pretty unusable decoration.



    If you decide this isn’t what you’re looking for, to restore inline attachment viewing type:



    defaults write com.apple.mail DisableInlineAttachmentViewing -bool false



    Restart Mail and you’re back to normal.



    One more thing, if you’re having the issue that Mail is resizing your image, after attaching a file, make sure that you select “Actual Size” from the “Image Size” pulldown in the lower right corner of your message window.

  • Ardwa Level 1 (0 points)

    Is that the same as selecting "view as icon" from rt clk drop menu on the email itself?


    If so it made no difference to the recipient??


    Still confused ;-)   Sorry - just re-read your last.  I have tried that unsucessfully.


    Thank you for help so far

  • Axeman1020 Level 6 (14,235 points)

    Send the email as plain text - Mail/Preferences/Composing - the box at the top


    Remember to include the file suffix (.jpg) on the photo file, and to send them as 'Windows friendly attachments'.

  • Ardwa Level 1 (0 points)

    Giving that a try now.

  • Daniel Ebeck Level 4 (1,660 points)

    I actually had some success by unticking the "Windows Friendly" box. Something on the server at the other end didn't like the firendly versions.

  • Ardwa Level 1 (0 points)

    OK. I'll try anything once/twice etc..


    Thank you

  • Eric Root Level 9 (50,244 points)

    This may work. There is a try before you buy option.


    Attachment Tamer – Mail Attachments

  • Avie14 Level 1 (0 points)

    Hi Axeman1020


    I have been having problems with my attachments and them always showing up in full.  I did what you said (copy & pasted your instructions into the "Terminal" thing and it worked!!!!  Eureka!!!!  THANKS SO MUCH!  Now I can send my quotes, Acceptance Notifications and Special Conditions without having to right click, select view as icon, all the time, for every quote.  Much appreciation :-}




  • Axeman1020 Level 6 (14,235 points)

    You're welcome.