can't install HelvNeue Light Condensed Medium Condensed, or or HTF Gotham

Helvetica Neue now appears to be one of the system fonts but the condensed weights in Light and Medium are not included. When I try to install these in font book, or into the system fonts library they are rejected. Another font which I use regularly is HFT Gotham. This will not install in font book either.


Has anyone got a solution for these installation problems?

iMac, OS X Mountain Lion (10.8.4)

Posted on Jul 15, 2013 7:31 AM

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7 replies

Jul 15, 2013 9:10 AM in response to JoDesigns

Helvetica Neue is indeed an Apple system font and OSX doesn't like for it to be messed with. It's complicated by the fact that it's a .dfont file. There are ways around it, but it's not an easy thing to do. Here's a forum thread about it from several years ago. AFAIK, the information in it is still correct, or mostly so. I got around the whole issue by finding separate OTF versions of the missing variants, which then show up in font lists as separate items. I'm not sure why HFT Gotham won't install; what happens when you drag the file into System/Library/Fonts directly, rather than going through FontBook?

Jul 15, 2013 10:06 AM in response to JoDesigns

This is a list of all Helvetica fonts installed to the System folder by Lion and Mountain Lion. Note that you won't find all of these as individual files. They are grouped within .dfont or .ttc fonts.


Helvetica

Helvetica Bold

Helvetica Oblique

Helvetica BoldOblique

Helvetica Light

Helvetica LightOblique

Helvetica Neue

Helvetica Neue Bold

Helvetica Neue Italic

Helvetica Neue Bold Italic

Helvetica Neue Bold Condensed

Helvetica Neue UltraLight

Helvetica Neue UltraLight Italic

Helvetica Neue Light

Helvetica Neue Light Italic

Helvetica Neue Black Condensed

Helvetica Neue Medium


There isn't a Light Condensed, or Medium Condensed, so I'm not sure why those won't load. Apple also provides no version of Gotham, so that should also work.


Do not play with the System's Fonts folder. Manually placing fonts there requires you to enter your admin password to copy them there, and again to remove them. Any fonts you do drop in that folder won't work one iota different than if you put them in the Library's Fonts folder, or the one in your user account, so there's no advantage or need to use the System folder.


If you want to manually add a font, use the one in your user account first. If it still doesn't appear in Font Book, or your apps, then the font system needs to be reset. Do the following, if necessary.


Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until you see a progress bar towards the bottom of the screen. You can let go of the Shift key at that point.


OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally. This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode.


After that, clear all of the rest of the font cache data:


Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:


sudo atsutil databases -remove


Terminal will then ask for your admin password. As you type, it will not show anything, so be sure to enter it correctly.


This removes all font cache files. Both for the system and the current user font cache files. After running the command, close Terminal and immediately restart your Mac.

Jul 15, 2013 12:29 PM in response to JoDesigns

What Kurt Lang said. In addition to that, if you're using Adobe applications, you could also try removing any AdobeFnt.lst files you find. (If you search, you'll be surprised at how many there are. There may also be a number after the AdobeFnt part of the filename.) They can safely be removed and the Adobe applications will recreate them as needed. Those files are basically a list of the fonts Adobe thinks are installed; unfortunately, they sometimes get out of sync with the actual fonts on your system and fail to update.

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can't install HelvNeue Light Condensed Medium Condensed, or or HTF Gotham

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