Scan and Fix Ipod

Question

Normally I ignore this, but this time I did "scan and fix" ipod in windows.  Now my iPod does not show up in iTunes.  It looks like it&#x27;s treated as a simple external hardrive.  Is there any way to fix this?  Best case scenario would be without needing to restore the ipod.  I have a lot of music on it that I don&#x27;t have on itunes, because I don&#x27;t have the computer anymore that I had most of my music on.If I do need to restore it, is there any way to save the music?Thanks!

sheila_m. · Answer

Hello zduvall,Sorry to hear your iPod is not being recognized in iTunes.  I found an article that has some steps you can take when you are experiencing an issue like this, and these steps do not include a restore of your iPod.  This table from the article specifically stands out to me for your situation:WindowsiPod appears in Windows but not in iTunesiPod not recognized in &#x27;My Computer&#x27; and in iTunes for WindowsiTunes reports that "iTunes cannot recognize this iPod at this time"You can find the full article here:iPod not appearing in iTuneshttp://support.apple.com/kb/ts3716Thank you for using Apple Support Communities.Best, Sheila M.