movies icon has disappeared from apple tv
i can't get my movie icon on my apple tv, I have checked i am signed in, rebooted etc and nothing
AppleTV 2
i can't get my movie icon on my apple tv, I have checked i am signed in, rebooted etc and nothing
AppleTV 2
Hi, Noel.
Usually when an application is missing from the Apple TV interface, there is a wireless connection issue or parental controls are enabled. Here are a couple articles that will help you troubleshoot this issue. See the section in the first article labeled Hiding icons.
Apple TV: Arranging icons on the main menu
http://support.apple.com/kb/HT5490
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Cheers,
Jason H.
Hi, Noel.
Usually when an application is missing from the Apple TV interface, there is a wireless connection issue or parental controls are enabled. Here are a couple articles that will help you troubleshoot this issue. See the section in the first article labeled Hiding icons.
Apple TV: Arranging icons on the main menu
http://support.apple.com/kb/HT5490
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Cheers,
Jason H.
thanks great help, much appreciated
You are welcome and glad we could help.
Jason H.
Our movie and TV icons have just disappeared from Apple TV, we have done a restart and are now doing a restore. Anyone else getting this issue?
Yes. Here in the UK, went to turn on my Apple TV and saw the icons dissappear in front of my eyes! I have reset my Apple TV.
I would think there are issuses at Apples end. we will see if it comes back later.
The same hear on all me Apple TV what the ???
Ok, so we have just finished the restore and still the movies and TV icons are not showing - what to do???
1st) log out of your wireless router.
2nd) unplug your router for about 15 seconds.
3rd) connect router & turn back on.
4th) reboot your apple Tv.
I'm having the same problem.
Restore, reset, powering ATV off, unplugging all cords, etc. doesn't work.
What's up?
They have literally just appeared!!! All ok
After restore we had to go through all the settings again and set everything up, Apple IDs etc. hope you guys are back up soon with your icons too.
movies icon has disappeared from apple tv