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movies icon has disappeared from apple tv

i can't get my movie icon on my apple tv, I have checked i am signed in, rebooted etc and nothing

AppleTV 2

Posted on Jul 15, 2013 3:48 PM

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Question marked as Best reply

Posted on Jul 17, 2013 9:52 AM

Hi, Noel.


Usually when an application is missing from the Apple TV interface, there is a wireless connection issue or parental controls are enabled. Here are a couple articles that will help you troubleshoot this issue. See the section in the first article labeled Hiding icons.


Apple TV: Arranging icons on the main menu

http://support.apple.com/kb/HT5490


Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS4546


Cheers,


Jason H.

11 replies
Question marked as Best reply

Jul 17, 2013 9:52 AM in response to noel mcdermott

Hi, Noel.


Usually when an application is missing from the Apple TV interface, there is a wireless connection issue or parental controls are enabled. Here are a couple articles that will help you troubleshoot this issue. See the section in the first article labeled Hiding icons.


Apple TV: Arranging icons on the main menu

http://support.apple.com/kb/HT5490


Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS4546


Cheers,


Jason H.

movies icon has disappeared from apple tv

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