HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod

Aishaj6

Level 1 (0 points)

Q: i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

iPod touch (4th generation), iOS 6.1.4

Posted on Jul 15, 2013 4:55 PM

I have this question too

Q: i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring proce ... more

All replies

Helpful answers

by lllaass,

lllaass Jul 15, 2013 5:04 PM in response to Aishaj6
Level 10 (190,842 points)

Apple Watch

Jul 15, 2013 5:04 PM in response to Aishaj6

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Reply options

Link to this post

HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Q: i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

All replies Helpful answers

by lllaass,

All replies

Helpful answers