HT203167: If you see an exclamation point next to your items in iTunes

Learn about If you see an exclamation point next to your items in iTunes
Jersey76

Q: I have a positive iTunes account balance but am unable to purchase anything. Any ideas?

Hi,

 

I am currently unable to make purchases with my iTunes account. I have a credit card attached to the account which is being declined because it is at it's limit, but I DO HAVE a Balance of $25 on my account from a gift card I redeemed. It's been almost a week now, and Apple Customer Support, so far, has been unable to provide answers or any kind of info for me. If anyone has had a similar issue, or any ideas on how to resolve my problem, please let me know asap!

thanks,

Paul L.

 

P.S. if I no longer want the credit card to be my default method of payment on my account, how do I change the option to 'None'? It is not giving me the option either my iPhone itself, or even in iTunes on my PC. Thx

iPhone 4S, iOS 6.1.2

Posted on Jul 15, 2013 6:17 PM