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ipad stuck on apple logo screen

When I turn on my ipad, it comes up to the apple logo screen and stays that way ... forever. Also, it won't connect to itunes or my computer. HELP!

iPad, Windows 7

Posted on Jul 15, 2013 9:30 PM

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Question marked as Apple recommended

I had the very same issue, couldn't go past the apple logo black screen. Tried this 3 steps and it worked for me.


  1. Turn off or restart your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
  2. Plug the device's USB cable into your computer only.
  3. Hold down the device's Home button as you connect the USB cable to it.
  4. When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.


Remember make sure the usb cable is plugged to the computer with itunes running then and only then press the device's home button and plugg the other side of the usb cable to the device without releasing home button then you'll see the connect to itunes screen on your device and you will be ready to restore your device.

Posted on Dec 23, 2013 12:10 PM

45 replies

Nov 15, 2014 9:24 PM in response to anmlvr

I have tried all the steps in this thread and non have worked, my iPad mini is still stuck on the apple logo and will not go any further... and on my itunes it says "Waiting for iPad...", it can stay like that for an entire day and nothing, I unplug it from my computer and still stays like that till battery runs out...


Please help me!



User uploaded file

Nov 16, 2014 6:09 AM in response to Star Traveler

I went to the Genius Bar two weeks ago and the person who "took care of me" simply said my iPad was dead and would not work again because the screen hardware has faulty, I decided not to give up and tried to charge it two days ago, and the screen turn on!! It went from error 4005 to error 3194 and now no error it's just stuck on that screen every time and itunes on the same message. 😕

Aug 6, 2015 4:11 PM in response to piroz

Hello,

I am not sure if you still visit this website, but my ipad "died" last night and I tried everything. I was heartbroken. I use it all the time. Today at work I did some web searching and came across your post. I saw that it helped people and I couldn't wait to get home and try it. It might seem silly but I have seen miracles in my life and I consider this one of them. I couldn't really afford to have it fixed. I had scheduled an appt. with an apple store which I am VERY happy to cancel. I just wanted to reach out and thank you. You made my day!!! Completely and totally!!! I appreciate you!

Sincerely,

Fellow ipad user

ipad stuck on apple logo screen

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