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ipad stuck on apple logo screen

When I turn on my ipad, it comes up to the apple logo screen and stays that way ... forever. Also, it won't connect to itunes or my computer. HELP!

iPad, Windows 7

Posted on Jul 15, 2013 9:30 PM

Reply
Question marked as Apple recommended

I had the very same issue, couldn't go past the apple logo black screen. Tried this 3 steps and it worked for me.


  1. Turn off or restart your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
  2. Plug the device's USB cable into your computer only.
  3. Hold down the device's Home button as you connect the USB cable to it.
  4. When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.


Remember make sure the usb cable is plugged to the computer with itunes running then and only then press the device's home button and plugg the other side of the usb cable to the device without releasing home button then you'll see the connect to itunes screen on your device and you will be ready to restore your device.

Posted on Dec 23, 2013 12:10 PM

4 replies
Question marked as Helpful

Sep 4, 2014 8:24 PM in response to anmlvr

Follow me to solve iPad stuck on apple logo:

Connect the iPad by USB to the computer

Launch iTunes

Put the iPad into DFU mode by holding the Power button for 3 seconds, while continuing to hold the Power button also hold the Home button for 10 seconds, now release the Power button but continue to hold the Home button for another 15 seconds

iTunes will alert you saying an iPad has been detected in recovery mode, click ā€œOKā€

Now select the iPad in iTunes and click on the ā€œRestoreā€ button

Question marked as Helpful

Nov 13, 2016 10:33 PM in response to anmlvr

My ipod just did that then I plugged it into the computer to see if that would help..it didnt so with my ipod plugged into the computer I reset it (hold the off and home keys for 5-15 mins) then the plug into itunes thing poped up and it needed a update. That should help. The update will take 24 mins to download and after that itunes will restore your ipod... have fun. If you don't know how to fix iOS stuck on apple logo, you also can try some recovery tools.

Question marked as Helpful

Oct 15, 2014 11:55 PM in response to anmlvr

RECOVERY MODE


1. Turn off iPad


2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)


3. Plug USB cable into computer's USB port


4. Hold Home button down and plug the other end of cable into docking port.


DO NOT RELEASE BUTTON until you see picture of iTunes and plug.


5. Release Home button.


ON COMPUTER


6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.


7. Select "Restore iPad"...


Note:


1. Data will be lost if you do not have backup


2. You must follow step 1 to step 4 VERY CLOSELY.


3. Repeat the process if necessary so that you can fix iPad stuck on Apple logo issue.

45 replies
Question marked as Apple recommended

Dec 23, 2013 12:10 PM in response to anmlvr

I had the very same issue, couldn't go past the apple logo black screen. Tried this 3 steps and it worked for me.


  1. Turn off or restart your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
  2. Plug the device's USB cable into your computer only.
  3. Hold down the device's Home button as you connect the USB cable to it.
  4. When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.


Remember make sure the usb cable is plugged to the computer with itunes running then and only then press the device's home button and plugg the other side of the usb cable to the device without releasing home button then you'll see the connect to itunes screen on your device and you will be ready to restore your device.

Question marked as Helpful

Sep 4, 2014 8:24 PM in response to anmlvr

Follow me to solve iPad stuck on apple logo:

Connect the iPad by USB to the computer

Launch iTunes

Put the iPad into DFU mode by holding the Power button for 3 seconds, while continuing to hold the Power button also hold the Home button for 10 seconds, now release the Power button but continue to hold the Home button for another 15 seconds

iTunes will alert you saying an iPad has been detected in recovery mode, click ā€œOKā€

Now select the iPad in iTunes and click on the ā€œRestoreā€ button

Question marked as Helpful

Oct 15, 2014 11:55 PM in response to anmlvr

RECOVERY MODE


1. Turn off iPad


2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)


3. Plug USB cable into computer's USB port


4. Hold Home button down and plug the other end of cable into docking port.


DO NOT RELEASE BUTTON until you see picture of iTunes and plug.


5. Release Home button.


ON COMPUTER


6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.


7. Select "Restore iPad"...


Note:


1. Data will be lost if you do not have backup


2. You must follow step 1 to step 4 VERY CLOSELY.


3. Repeat the process if necessary so that you can fix iPad stuck on Apple logo issue.

ipad stuck on apple logo screen

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