I have rented an HD movie on iPad mini and it has downloaded to 90% and is stuck in "processing." I have tried the hard reset without success. The movie does not appear in my purchased tab or anywhere else but the downloads tab on the mini only. Its is not available to be viewed or downloaded on any other of my synced (or not synced) devices. Please help.
iPad, iOS 6.1.3, mini with verizon lte
Hello JP.DO,
Thanks for the question, and welcome to Apple Support Communities.
You may want to resume the download if it was interrupted. The following article outlines how to do so:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the above does not resolve your issue, please report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.
Rented HD video stuck in processing on iPad mini
