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APN Proxy issue

There is a proxy server on my Wi-Fi network, my device is not be able to use APNs.


Is there a solution or workaround for this issue as I cannot bypass the proxy server?

iPad, iOS 6.1.2

Posted on Jul 16, 2013 4:19 AM

Reply
1 reply

Jul 18, 2013 8:43 AM in response to Infrastructurefrombridgend

Hello Infastructurefrombridgend,



Thanks for the question, and welcome to Apple Support Communities.


It sounds like you are not receiving push notifications due to a proxy setup on your Wi-Fi network. The following provides more information:


Devices using APNs need a direct connection to Apple's server. If a device is unable to connect using cellular data, it will attempt to use Wi-Fi if available. If there is a proxy server on the Wi-Fi network, the device will not be able to use APNs, because APNs requires a direct and persistent connection from device to server.


Unable to use Apple Push Notification service (APNs)

http://support.apple.com/kb/TS4264



Thanks,


Matt M.

APN Proxy issue

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