icloud backup

I've got the message about iCloud Backup not having occurred for six weeks, and I can't follow any advice about how to resolve the issue because the machine immediately goes dead when I press OK, or try to unlock the screen

iPad, iOS 6.1.4

Posted on Jul 16, 2013 6:09 AM

Reply
8 replies

Jul 16, 2013 6:56 AM in response to mende1

I am using an iPad. I have an on/off button currently at the right of my screen. I have the word iPad and an icon which I presume is meant to symbolise WiFi cannection next to it.In the top right, there's a symol which looks a little like the Chi-Rho symbol and next to it is 90% and the batttery nearly full symbol


On the screen at the top is the time and date.


On the screen in the middle is the error message with an OK button


On the screen at the bottom is the Slide to Unlock symbol which doesn't work, and a symbol which looks like a flower.


If I press the On/Off button for more than a second or so, I get asked What can I help you with, but that doesn't respond.


Any thoughts?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

icloud backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.