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Pro Apps 2010-02 not installed after "successful installation"

I have downloaded and installed the Pro Apps 2010-02 multiple times and none of the software is updated. Final Cut Pro still says 7.0 and Cinema Tools crashes on immediate open and the others are not updating either. I am now on a new iMac running the latest software 10.8.4

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.4)

Posted on Jul 16, 2013 11:46 AM

Reply
13 replies

Jul 16, 2013 12:55 PM in response to peeples

Cinema tools did not update and still crashes on opening



Process: Cinema Tools [869]

Path: /Applications/Final Cut Studio/Cinema Tools.app/Contents/MacOS/Cinema Tools

Identifier: com.apple.CinemaTools

Version: 4.5 (4.5)

Build Info: CinemaToolsApp-906161658~27

Code Type: X86 (Native)

Parent Process: launchd [150]

User ID: 501



Date/Time: 2013-07-16 14:53:47.765 -0500

OS Version: Mac OS X 10.8.4 (12E55)

Report Version: 10



Interval Since Last Report: 15787 sec

Crashes Since Last Report: 2

Per-App Crashes Since Last Report: 2

Anonymous UUID: EE4D7D85-03EF-9AC4-C805-FB5E2CE0471F



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000084



VM Regions Near 0x84:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Final Cut Studio/Cinema Tools.app/Contents/MacOS/Cinema Tools

__TEXT 0000000000001000-0000000000207000 [ 2072K] r-x/rwx SM=COW /Applications/Final Cut Studio/Cinema Tools.app/Contents/MacOS/Cinema Tools



Application Specific Information:

objc_msgSend() selector name: retain

/System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x948c9a87 objc_msgSend + 23

1 com.apple.CoreFoundation 0x9002a03e CFRetain + 158

2 com.apple.CoreFoundation 0x90151583 +[__NSArrayI __new:::] + 179

3 com.apple.CoreFoundation 0x90071195 -[__NSPlaceholderArray initWithObjects:count:] + 309

4 com.apple.CoreFoundation 0x90063bcc CFArrayCreate + 204

5 com.apple.CinemaTools 0x0000d32f 0x1000 + 49967

6 com.apple.prokit 0x00485469 _DoProSplashWithPath + 153

7 com.apple.prokit 0x0048553d DoProSplash + 141

8 com.apple.prokit 0x002ea212 _EarlySplash + 18

9 dyld 0x8fe6ccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230

10 dyld 0x8fe6cfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64

11 dyld 0x8fe69268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356

12 dyld 0x8fe691cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200

13 dyld 0x8fe690ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62

14 dyld 0x8fe5ae05 dyld::initializeMainExecutable() + 211

15 dyld 0x8fe5eadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050

16 dyld 0x8fe5a376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704

17 dyld 0x8fe5a077 _dyld_start + 71



Thread 1:

0 libsystem_kernel.dylib 0x942620ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x9904d0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x9904ce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x99034d2a start_wqthread + 30



Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x942629ae kevent + 10

1 libdispatch.dylib 0x91847c71 _dispatch_mgr_invoke + 993

2 libdispatch.dylib 0x918477a9 _dispatch_mgr_thread + 53



Thread 3:

0 libsystem_kernel.dylib 0x942620ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x9904d0ac _pthread_workq_return + 45

2 libsystem_c.dylib 0x9904ce79 _pthread_wqthread + 448

3 libsystem_c.dylib 0x99034d2a start_wqthread + 30



Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00207018 ebx: 0x00207018 ecx: 0x98dd55be edx: 0x00000064

edi: 0x90029fad esi: 0x00207018 ebp: 0xbfffe8a8 esp: 0xbfffe888

ss: 0x00000023 efl: 0x00010206 eip: 0x948c9a87 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x00000084

Logical CPU: 6



Binary Images:

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0x9838c000 - 0x983d3ff7 com.apple.framework.CoreWiFi (1.3 - 130.13) <1961CC70-C00D-31DE-BAB5-A077538CD5CB> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x983d4000 - 0x98422ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x98423000 - 0x98fdfff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x99006000 - 0x99033ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib

0x99034000 - 0x990f1feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib

0x990f2000 - 0x990fcfff com.apple.DisplayServicesFW (2.7.2 - 357) <76D33A58-C39E-398A-9597-389A9B1FE76D> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

0x990fd000 - 0x990ffffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x99100000 - 0x99168fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x99905000 - 0x9993cffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x9993d000 - 0x99962ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

0x9996a000 - 0x9996efff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x99971000 - 0x9997cffb com.apple.DirectoryService.Framework (10.8 - 151.10) <ABBD7712-B220-36FC-90FE-0C19D02D21C4> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

0x9997d000 - 0x99989ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x9998a000 - 0x99a04ff7 com.apple.securityfoundation (6.0 - 55115.4) <4843FAEA-8161-34B3-A1F1-720154884E34> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x99abd000 - 0x99ac7ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

0x99ac8000 - 0x99acafff com.apple.securityhi (4.0 - 55002) <F95F4BF5-2290-3CC4-A37A-4852F0AE6FAE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x99acb000 - 0x99bacfff libcrypto.0.9.8.dylib (47.1) <E4820342-4F42-3DEB-90DB-DE5A66C5585E> /usr/lib/libcrypto.0.9.8.dylib

0x99bad000 - 0x99e1affb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

0x99e1b000 - 0x99e34fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x99e35000 - 0x9a277fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x9a278000 - 0x9a296ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x9a297000 - 0x9a513ff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x9a514000 - 0x9a56effb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x9a646000 - 0x9a68eff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1176

thread_create: 0

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=158.7M resident=75.3M(47%) swapped_out_or_unallocated=83.5M(53%)

Writable regions: Total=60.4M written=972K(2%) resident=1260K(2%) swapped_out=0K(0%) unallocated=59.2M(98%)


REGION TYPE VIRTUAL

=========== =======

MALLOC 50.3M

MALLOC guard page 48K

Memory tag=35 3596K

Stack 65.5M

VM_ALLOCATE 8K

__DATA 7632K

__DATA/__OBJC 200K

__IMAGE 528K

__IMPORT 32K

__LINKEDIT 31.3M

__OBJC 3480K

__OBJC/__DATA 192K

__PAGEZERO 4K

__TEXT 127.4M

__UNICODE 544K

mapped file 44.8M

shared memory 12K

=========== =======

TOTAL 335.3M



Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 2.11f14

Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

USB Device: G-DRIVE, 0x4971, 0x8016, 0x14c00000 / 1

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6

Pro Apps 2010-02 not installed after "successful installation"

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